Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 13 replies
  • Subscribers 41 subscribers
  • Views 8752 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

XG Blocking large Downloads

M8ey

Hey guys,

 

Need some advice here.

Trying to download some larger files 3Gb+ and the download starts and I can see it ticking over - then I get a Network Failure error in Chrome or Edge.

I have created a FW Rule at the top of XG and added my PC to it - No App Policy, No scanning, No Web Filters etc. I can see I am going out of that rule fine.

 

But when downloading large files it just stops. Tested from various sources and no matter where it comes from (diff files) it gets stopped after a few seconds.

 Web Surfing, Email etc is fine.

 Testing the same download on another network works fine.

 

The log files are not helping as they simply report all is Allowed and nothing blocked. I have no IPS rules etc. The Policy checker reports all ALLOWED for Firewall and Web Policies.

Any clue where to look next - it was working prior to MR-6



This thread was automatically locked due to age.
  • 0 in reply to rfcat_vk

    Sadly this issue continues.

    Not always but on many larger downloads it fails due to Network Error  - if I then hotspot to my phone it downloads fine everytime.

     

    Not just this update - we go Garmin Map Updates  - same issue. Anything over 100 - 200Mb seems to fail most often.

    I am ata the stage that now I will download at Home and bring in on a USB :-(

    Sophos XG 450 (SFOS 18.5.1 MR-1)

    Sophos R.E.D 50 x 2

    Always configuring new stuff.....

  • 0 in reply to M8ey

    Actually, if you do not use HTTPs Decryption, does your Issue still appears? 

    __________________________________________________________________________________________________________________

  • 0 in reply to LuCar Toni

    Hey Mate

    Makes no difference.

    Basically the XG fails over on the WAN side but wont allow LAN traffic out.

    From the XG you can ping / resolve DNS but LAN no good. Sophos Support tried everything during failover to make the XG pass traffic over the failover WAN but nothing

    FW rules etc make no difference

    RED devices reconnect ok and we tested the failover WAN seperate to ensure it was working.

    Its a NAT issue i think

    Sophos XG 450 (SFOS 18.5.1 MR-1)

    Sophos R.E.D 50 x 2

    Always configuring new stuff.....

Unfiltered HTML