i have a weird issue concerning clients with xDSL lignes, with a modem bridged and connected to wan port of the XG.
There are more and complains about internet failures (different clients, different DSL providers, different modems), and in most of the cases the pppoe Wan port status is "Disconnected".
Just by clikcing on "connect" connection goes up immediatly !
Is there a way to force the XG to retry enlessly to reconnect ?! (which should be a basic thing !!!!)
The bug was identified and the issue is resolved in the upcoming releases. If you want a solution, support could implement a hotfix.
The Mac Issue is tunnelblick? There are discussions about tunnelblick…
Hi guillaume bottollier
Apologies for the inconvenience caused by this. Would it be possible to enable the support access tunnel on your appliance and PM me with the ID for further investigation?
Just PM you the details, seems that XG stopped to retry the PPP authentification if it doesn't succeed after a certain amount of time.