FEEDBACK - logviewer report not updating and showing errors I can't find.

Hi,

currently my logviewer report is showing 1949 as the last entry when my time is 2008.

I have changed the time range selection and run update, but no change.

Ian

Further issues with this sub-report the DDNS updates are shown in red as success, I can't find this record and why red. Other system updates are shown in blue. None of the DNS success records are shown.

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  • Hi,

     

    Mismatch is seen because For DDNS we are logging same event twice in LogViewer while only once in CFR.

    CFR behaviour is correct, but due to some bad logic in LogViewer logging, it logs same event twice.

    If you want to match, DDNS entries for LogViewer and CFR then disable System Event logging(Configuration -> System services -> Log Settings page)

    Please Note: Disabling System Event may have other consequences, Like some other log_component log line may get missed in LogViewer.

     

    Thanks.

  • Hi,

    but only one entry, the correct one shows in logviewer.

    Ian

     
    V18.0.x - e3-1225v5 6gb ram on 4 port MB with AP55c -20w. 
    2 AP55s and 2 APX120s having a holiday until software update is released.
    If a post solves your question use the 'This helped me' link.
  • Hi Ian,

    Can you share screenshot of logviewer, because the Jira(NC-54448), has 2 entries in LogViewer and 1 entry in CFR. 

    Thanks

  • Hi Anand,

    when I posted that response my logviewer had only been showing 1 entry every 5 minutes for the DDNS registration. Today while investigating a NAT rule I see that the logviewer has 2 entries for the same DDNS update, both showing success.

    Ian 

     
    V18.0.x - e3-1225v5 6gb ram on 4 port MB with AP55c -20w. 
    2 AP55s and 2 APX120s having a holiday until software update is released.
    If a post solves your question use the 'This helped me' link.