hello
i need help for strange behaviour on Web appliance
when I look at user's history, some sites are blocked and i don't know why but when i try to test the policy applied to a site for this user , all is well
an idea ?
Thanks
Hi damien DELEVAL
Would you please share a screenshot of the logs or the user's history? Are you seeing the website getting blocked under any category?
Regards
JaydeepEx-Sophos Member
Blocked site
same site with same user allowed
thanks for your help
It might be with the antivirus but I suggest creating a case with Sophos Support as they will be able to check the logs in the backend.