BUG: E-Mail Protection with Sandstorm gives me a "Malware (antivirus engine)" Error

RE: BUG: E-Mail Protection with Sandstorm gives me a "Malware (antivirus engine)" Error

Ben — Fri, 04 Mar 2016 09:17:12 GMT

utm:/var/storage/chroot-smtp/tmp # tail smtpd_debug.log
Log open
MASTER[5428] WARN at Fri Mar 4 15:48:55 2016 -------------------------------------------------------
Failure from cssd: 500 UNSCANNABLE at /</bin/smtpd.bin>modules/antivirus.pm line 114.
1 modules::antivirus::css_scan

RE: BUG: E-Mail Protection with Sandstorm gives me a "Malware (antivirus engine)" Error

Tamas Bajaki — Fri, 04 Mar 2016 05:47:06 GMT

Hi Ben,

Thanks to mod2402, we managed to find out the cause of the error. A fix is already on the way. Thank you for reporting this issue!

Niriel~

RE: BUG: E-Mail Protection with Sandstorm gives me a "Malware (antivirus engine)" Error

Tamas Bajaki — Fri, 04 Mar 2016 03:41:58 GMT

Hi Ben,

Thank you, I'm awaiting your reply!

Niriel~

RE: BUG: E-Mail Protection with Sandstorm gives me a "Malware (antivirus engine)" Error

Ben — Fri, 04 Mar 2016 01:44:33 GMT

Hi Niriel,

sorry this was almost 2 weeks ago and since reverted back to stable. I put up Beta 2 just now and will test this again and report back if i still have this error + logs you requested.

RE: BUG: E-Mail Protection with Sandstorm gives me a "Malware (antivirus engine)" Error

Tamas Bajaki — Thu, 03 Mar 2016 10:33:59 GMT

Hi Ben!

Please provide some additional details to help investigate this issue:

- Are there any log lines starting with "Failure from cssd: ..." in /var/chroot-smtp/tmp/smtpd_debug.log?

- If you are able to reproduce this issue, please check /var/log/fallback.log for any entries when this happens, and paste them here

Kind regards,

Niriel