• Can't install Enpoint Protection on Windows 7 machine

    Hello, I'm running UTM 9.355-1, home version. I'm trying to install the Endpoint Antivirus that comes with it the home license on a Windows 7 64 Bit system, which is fully updated. Every time I try to install it, it thinks there is another AV installed…
  • Upgraded UTM hardware but RED endpoints not coming back up

    I upgraded the UTM to a newer bit of hardware and restored the config just using a backup/restore (without License, passwords, certificates/keys, endpoints) when I switch over to the new device everything works fine apart from the RED10 endpoints don…
  • Unable to install Endpoint on new Windows 10 machine

    Hi, I've had to rebuild a working Windows 10 machine due to drive failure but I cannot get Endpoint to update itself. I've tried the "slim" and the "full" deployment links and both end up the same. I have a UTM running 9.354-4 and when I download…
  • Modify updating settings from the UTM Control Panel

    Hi All, I'm wondering if it's possible to modify the updating scheduled for managed endpoints from the UTM9 control panel? I found this link: https://www.sophos.com/en-us/support/knowledgebase/44325.aspx That tells you how to do it via modifying a…
  • Sophos UTM - Sophos LiveConnect is disabled

    Since 7 January 2016 my Sophos LiveConnect is disabled on the UTM. Before this everything working fine? The PCs can are working fine, but if the UTM cannot connect to the LiveConnect changes cant be done. 2016:01:07-20:05:31 myfirewall epsecd[5258…
  • UTM Endpoint Protection don´t update

    Hello Community, I have Sophos UTM v. 9.352-6 (home license) to protect my Network. I have installed the endpoint protection agents (v. 11.0.8 UTM) on 4 client (OS: WiN 7, WIN10 and Server 2008R2). At all endpoint the antivirus database has last…