• [Sophos Notification] Advisory: Sophos UTM Live Connect system planned maintenance on October 23rd and October 24th.

    Hi Community, [Update]: Planned maintenance has been successfully completed. Application and database availability confirmed by development and CIS. Advisory: Sophos UTM live connect system planned maintenance. This will occur at the following times…

  • [Sophos Notification] Advisory: Unable to view SPX attachments on iPhone using Adobe Acrobat Reader 18.09.14

    Hi Community, iPhone users using the latest version of Adobe Acrobat Reader version 18.09.14 are unable to view attachments inside an SPX encrypted PDF file. What to do Continue to check this article for updates . Workaround Update Adobe…

  • A small subset of SG and XG appliances in High Availability configuration may become inaccessible due to an SSD firmware issue during a failover event.

    Hi Community, This KB article describes the steps to resolve the known issue with a small subset of SG and XG appliances in High Availability (HA) not being accessible anymore except via serial during a failover event. This is caused by a SSD software…

  • [Sophos Notification] Sophos XG, UTM, Virtual Environments, Email and Web Appliance: VMware VMotion is not supported

    Hi Community, VMware VMotion enables the live migration of running virtual machines from one physical server to another transparently with zero downtime. This KB article explains the complications that arise from VMotion and why some products are not…

  • [Sophos Notification] Sophos UTM CVE-2018-6789 buffer overflow in base64d function in the SMTP listener

    Hey Community, As per CVE-2018-6789 : An issue was discovered in the base64d function in the SMTP listener in Exim before 4.90.1. By sending a handcrafted message, a buffer overflow may happen. This can be used to execute code remotely. Sophos UTM…

  • [Sophos Notification] Sophos UTM on AWS: Invalid 9.570 update shown for Auto Scaling UTM Up2Date page

    Hi Sophos Community, Sophos Auto Scaling UTM on AWS is showing an invalid Up2Date version 9.570. There is no 9.570 version available therefore the links do not function. Sophos is investigating and will correct. Please refer to the following KB article…
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