• DNS issue when I connect to SSL VPN via tunnelblick

    I am trying to connect via VPN to a remote site that has Sophos Firewall installed. For this am using this tutorial on configuring VPN for Mac OS X ( here ) Am using a MacBook pro with Catalina OS. The connection happens, but I get an alert…
  • VPN user only allowing to a specific URL (which points to intern IP)

    My goal: Have a usergroup in Windows active Directory Users and Computers which can connect via SSL VPN but only access one specific (git) server we host via a url, not via an IP. What I have achieved so far; the user can connect via VPN, it can access…
  • Can't access external services from SSL VPN

    Hello. Now that everyone is working remotely I've encountered a few issues accessing things outside our network from the SSL VPN. SFTP (SSH on port 22) is the main one of these. It connects fine from inside the office but not via the SSL VPN. When…
  • SSL VPN Pool nicht erreichbar

    Moin, kleine Vorwarnung: Ich habe die IT von meinem Vorgänger übernommen, kann auch damit arbeiten, stehe aber leider noch nicht so richtig stabil im Thema Sophos. Fangt beim troubleshooten also ruhig etwas gröber an, ich habe den Verdacht, dass das…
  • Remote VPN access - best Practice for increase number remote staff access HQ network shares and services

    Good Morning, A newbie question - in these days of increase remote access to HQ, what is the best VPN service (or combination of) protocol to for staff remote access back to the office from their business laptops. Appreciate it's very much a 'it depends…
  • Removed user can still dial SSL VPN

    Hi All We have a Sophos UTM and it syncs to our Windows AD server. On the AD Server there is a security group called Sophos UTM user portal. We wanted to remove several users to stop them dialling a VPN. I have removed them from this group and ran a…
  • Find public IP addresses of an SSL VPN user

    I'm trying to find out the (historic) source public IP address of a user who has been connecting to the Sophos SSL VPN on a Sophos XTM firewall. In the firewall logging I can find all the info for this user after he has connected, but the only way I can…
  • "Backup" SSL VPN over second WAN

    As far as I know, setting up the Sophos SSL VPN has one "Interface address" for all profiles. Now, we only have one profile, but I would like to, if possible, set up UTM so that it allows connections over one additional WAN IP (we have two WAN connections…
  • Remote Access SSL Change - does this type of change require a new profile for end users?

    I am not an expert on the Sophos UTM but I know enough to be dangerous. Recently, under Remote Access > SSL > Settings, we made a change to the port being used which required every employee using the VPN to download a new config/profile on every device…
  • Migrate SSL VPN users to new UTM (new public IP and new hostname)

    We use SSL VPN for our user. Now we have bought a new UTM and would like to use SSL VPN for all users in the future via the new machine. The new UTM has a new public IP and a different host name. This means that we all have to migrate VPN users from the…
  • SSL VPN disconnects when RDP session established remotely

    Hello. Since lockdown earlier in March, when we supplied all users with laptops to work from home, we have been able to connect to them via RDP as long as they have been connected to the Sophos SSL VPN. Normally, we'd connect and log in, they'd get…
  • SSLVPN - OpenVPN Client nicht kompatibel mit Windows 10 2004

    Guten Morgen, der OpenVPN Client der mit der Sophos UTM ausgeliefert wird hat ein Problem mit Windows 10 2004. Das Setup installiert nicht immer den VPN Adapter. Wählt man die Installation dann manuell (per INF Datei) an, funktioniert das VPN. Aber…
  • SSL VPN

    i Have configured SSl VPn and i can able to login and the firewall also provides the ip address but i coudnt able to access as like local network i need an solution, i have also created an rule in firewall. but still not working
  • Firewall blocking

    We have created Site to Site VPN tunneling . Port 443 of the specified IP but cannot access the IP . The error log say Web protection block how to fix this . I tried adding IP in exception and while list but that doesnot work How to fix this
  • Restricting SSL VPN

    Hello Sophos-Community, my problem is the following: I am trying to set the following permissions for our ssl vpn: access to 192.168.13.0 access to 192.168.13.11, but just a specific port. It shouldnt be a firewall deny or discard rule because…
  • Install SSL VPN User Config without admin permissions

    Hi @all , I worked through hundreds of discussions and how to's but could not find a solution, hope you can help [*-)] We have ~30-40 notebooks with SSL VPN Client installed. The notebooks are used by 100-150 users. Every time a new users joins the…
  • Sophos UTM 9.5 SSL VPN, SSL certificate can't be selected

    Hello Support-Community, my company had to order a new ssl certificate, now my job is to implement it into our firewall for the usage of the ssl vpn I imported it into the certificate storage, at first it was shown blue, but now it's green (I think…
  • Unable to install SSL VPN Client on Win 10 MAchine [SG Series]

    Hi I tried to install the SSL VPN client that I downloaded from the user portal and "run as administrator". But it failed to install. Any thoughts? It's been years since I have installed this client last I heard there was a updated client you needed…
  • How to configure ssl-vpn to send all traffic through vpn tunnel ?

    Right now the users can simultaneously access their local network as well as the vpn network. Could someone help me to configure ssl-vpn in such a way that when a user is connected to vpn network the local network must be disabled and all the traffic…
  • user portal does not work

    Hello please I need your help, the user portal does not work, try to load the page but it is blank. The public IP and the port are already changed several times and the failure persists.
  • SSL VPN traffic through a specific WAN

    Hello, We've just added a secondary WAN which is much faster then the first one and i was wondering if there's any way to force SSL VPN users go through it when accessing our internal network? Cheers, Zak.
  • Troubleshooting SSL VPN Connection UTM 9.5

    Good afternoon folks, I hope someone can help me here... We use SG210 Firewalls and have a 'guest' wifi set up on it with no content filtering on it (the policies are all set to allow all traffic our). However I had a visitor here the other day who…
  • SSL VPN UTM 9

    Hi Guys, Recently we've set up the SSL VPN Connection in our office. We just want to ask something cause right now we are completely puzzled out by configuring the Sophos UTM9 for SSL VPN. We configured it successfully and was able to install the…
  • SSL VPN routing problem

    For logistic reasons I have configured TWO DISTINCT Sophos UTM on my company: SOPHOS UTM1 (servers): - Internal network 172.16.11.111 (internet DNS server, File server, etc.) - DMZ1 (Internet authoritative DNS servers) - DMZ2 (FTP servers) …
  • My SSL VPN is setup to use TCP, but I read the UDP will be quicker. Is this the case?

    Do I simply set UDP instead on TCP in the Settings? I tried this and it didn't work? Is SSL VPN the not secure, and quickest method? We have end users report the connection to the VPN is really slow - much slower than their local ISP connection. …