This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

UTM don't see the access point with dynamic ip and ping successful

Hello,

I have a problem for configure my access points , AP 15 and AP 55.

the UTM does not seem to recognize the access points so that it can ping and they have a dynamic adresse IP provided by a DHCP server in the network.

The DHCP relay is correctly configured and the UTM is accessible in network.

The access points don't stop to blink in green and orange.

What's the problem ?

Thank you for your help !

Best Regards

Esteves Pereira Pedro

This thread was automatically locked due to age.

Parents

0 scorpionking over 9 years ago
Sounds like the APs are in another subnet.
You have to route the IP 1.2.3.4 to your UTM.

edit: btw: https://www.sophos.com/de-de/support/knowledgebase/119131.aspx
----------
Sophos user, admin and reseller.
Private Setup:

XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)

UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 scorpionking over 9 years ago
Sounds like the APs are in another subnet.
You have to route the IP 1.2.3.4 to your UTM.

edit: btw: https://www.sophos.com/de-de/support/knowledgebase/119131.aspx
----------
Sophos user, admin and reseller.
Private Setup:

XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)

UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data