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How to configure UTM110/120 to allow downloading from fileshark.pl ?

Ariel Chyłek

Recently I became an owner of 'UTM110/120' device and have home license for it.

I also have a premium membership within https://fileshark.pl/.

Whenever it comes to downloading a hosted file in there from any webbrowser (doesn't matter if it is on my desktop, laptop, or mobile phone connected to my network) it shows loading circle for more than 10 seconds and it fails to download.

I tried to setup a Exception within 'Web Protection > Filtering Options' but it fails.
I even tried to use in 'Network Protection > Firewall' with a new rule to allow downloading files to be downloaded, but it still fails.
It doesn't work for ANY type of files.
I cannot download .avi .doc .txt .mp3 .jpg .mp4 .mpg .xls .docx .xlsx (any type of files really) from that site...

Whenever I want to download any of my uploaded documents/ photos/ music etc. I get to the download page.
When I click the link in https://fileshark.pl/, loading circle spins for over 10 seconds and then it displays blank page with an address:
f1962.s20.fileshark.pl:8086/.../...

What am I doing wrong within Filtering Options with setup exeption (or maybe somewhere else within UTM menu I should look for clues) ?

I added:
^https?://[A-Za-z0-9.-]*.\?fileshark.pl/
^https?://[A-Za-z0-9.-]*\fileshark.pl:[A-Za-z0-9]
f1962.s20.fileshark.pl:8086

I even selected ALL skippings possible, and it still does not want me to download.

Just for the record... when I turn on my 'Avast Secure Line VPN' and connect via it, then it bypass my Sophos UTM9 and allows downloading with no problems.

Also, when I revert back to my old router 'Netgear FVS318v3' it all works fine.



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  • +1

    Go to log files and open the live log for web filtering, and repeat your test.  Ignore the txt that displays at first, because all that matters are the new entries that will appear.   If you have a busy network, put your ip in the filtet box before tedting, to exclude other traffic.    Using a second pc avoids the problem of your monitoring updates appearing i n the log.  Updates are delayed slightly from tbe live traffuc

    If nothing appears, repeat with the firewall live log.  Traffic flows through onnly one of them, never both

    One podsibility is that it is opening a nonstandard port or that it is opening a port on a very different host name.

Reply
  • +1

    Go to log files and open the live log for web filtering, and repeat your test.  Ignore the txt that displays at first, because all that matters are the new entries that will appear.   If you have a busy network, put your ip in the filtet box before tedting, to exclude other traffic.    Using a second pc avoids the problem of your monitoring updates appearing i n the log.  Updates are delayed slightly from tbe live traffuc

    If nothing appears, repeat with the firewall live log.  Traffic flows through onnly one of them, never both

    One podsibility is that it is opening a nonstandard port or that it is opening a port on a very different host name.

Children
  • 0 in reply to DouglasFoster

    DouglasFoster, thank you.

    That actually helped as I looked only under Web Filtering live log and it showed nothing.

    Not sure why I did not try to look under Firewall Live Log, however, to your suggestion I managed to pinpoint the exact port (even though that port was in front of my eyes the entire time...) .

    Many thanks, sir :)

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