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Sandstorm blocking downloads even though I don't have a license

I am a Home license user for Sophos UTM 9. I know this does not come with a license for Sandstorm, but it seems like sandstorm is still blocking downloads. 

How can I disable this? I have looked in the antivirus settings and the sandstorm box is unchecked and greyed out.



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  • Sandstorm is not blocking anything.

    This report says that 10 files are suspicious and would have been analyzed by sandstorm.  And then it says 10 files were excluded from analysis by sandstorm due to policy.  In your case "due to policy" means "due to the fact you are not licensed".  All files that are "Excluded by policy" are not blocked and are downloaded normally.


    This report is basically saying "If you purchased a sandstorm license, we would have analyzed 10 files for you."

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  • Sandstorm is not blocking anything.

    This report says that 10 files are suspicious and would have been analyzed by sandstorm.  And then it says 10 files were excluded from analysis by sandstorm due to policy.  In your case "due to policy" means "due to the fact you are not licensed".  All files that are "Excluded by policy" are not blocked and are downloaded normally.


    This report is basically saying "If you purchased a sandstorm license, we would have analyzed 10 files for you."

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