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Netflix for Android now being blocked - why?

Currently have a transparent HTTP Proxy enabled. When I try to access Netflix over the android app, I get an error that the service is unavailable. Disabling the proxy fixes it, so it's definitely not an IPS issue.

I was previously able to get this to work by adding the following exceptions:
^https?://[A-Za-z0-9.-]*netflix.com/
^https?://[A-Za-z0-9.-]*llnwd.net/
^https?://[A-Za-z0-9.-]*edgesuite.net/
^https?://[A-Za-z0-9.-]*nflximg.com/
^https?://[A-Za-z0-9.-]*nflxvideo.net

This worked for years but stopped working this week. From what I can tell from the live logs, it looks like Netflix is now using new content servers at the 108.x.x.x address block. From what my traceroutes tell me, there is no DNS name attached to these servers so there is no way for me to mass add them like I did above.

Has anyone else noticed issues? Streaming via HTTP browser works fine.

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0 William Warren over 12 years ago

here's what i have:

iphone/iPad youtube [Work around iPad/Iphone Byterange Bug]
Skipping: Antivirus / MIME type blocking / Content Removal
Matching these URLs: ^http://[A-Za-z0-9.-]+\.youtube\.com/videoplayback
^http://[A-Za-z0-9.-]+\.googlevideo\.com/videoplayback

and then another one:
Main Exceptions List [Allows Adobe Software Update without content scanning side effects.]
Skipping: Caching / Antivirus / Extension blocking / URL Filter / Content Removal
Matching these URLs: justin.tv
ustream.tv
bitgravity.com
wcmcs.net
liquidcompass.net
cbs.com
eq2.patch.station.sony.com
pandora.com
amazon.com
llnwd.net
ubuntu.com
youtube.com
wnd.com
netflix.com
nflximg.com
^https?://([A-Za-z0-9.-]*\.)?adobe\.com/
cachefly.net
^https?://([A-Za-z0-9.-]*\.)?macromedia\.com/
speedtest.net
go2service.net
weatherbug.com
wxbug.com
allisonhouse.com
cod.edu
caprockweather.com
noaa.gov

I found you ahve to except youtube.com without the regular expressions as well..[:)]

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Former Sophos SG(Astaro) advocate/researcher/Silver Partner

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0 GuyFawkes over 12 years ago in reply to William Warren

here's what i have:

iphone/iPad youtube [Work around iPad/Iphone Byterange Bug]
Skipping: Antivirus / MIME type blocking / Content Removal
Matching these URLs: ^http://[A-Za-z0-9.-]+\.youtube\.com/videoplayback
^http://[A-Za-z0-9.-]+\.googlevideo\.com/videoplayback

and then another one:
Main Exceptions List [Allows Adobe Software Update without content scanning side effects.]
Skipping: Caching / Antivirus / Extension blocking / URL Filter / Content Removal
Matching these URLs: justin.tv
ustream.tv
bitgravity.com
wcmcs.net
liquidcompass.net
cbs.com
eq2.patch.station.sony.com
pandora.com
amazon.com
llnwd.net
ubuntu.com
youtube.com
wnd.com
netflix.com
nflximg.com
^https?://([A-Za-z0-9.-]*\.)?adobe\.com/
cachefly.net
^https?://([A-Za-z0-9.-]*\.)?macromedia\.com/
speedtest.net
go2service.net
weatherbug.com
wxbug.com
allisonhouse.com
cod.edu
caprockweather.com
noaa.gov

I found you ahve to except youtube.com without the regular expressions as well..[:)]

Bob suggested it in his post:
Very strange. It says that it recognizes it as a stream, so it shouldn't be doing AV. I suppose you could put 108.175.0.0/27 in the skiplist, but, hopefully, Sophos will figure out what's causing the problem and you'll be able to remove that.

This is definitly a bug!
You must skip only the virus scanning, I've just successfully tested.
But we skipped the scanning of the streaming media in the next tab. I think, that this option have no effect. It's possible, that Windows devices can handle this, but no mobile device with IOS or android.

And it is not possible to maintain the exceptions list for all blocked meda on every single site.

Any other ideas?
Can I report this problem to astaro?

nice Greetings
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0 GuyFawkes over 12 years ago in reply to William Warren

here's what i have:

iphone/iPad youtube [Work around iPad/Iphone Byterange Bug]
Skipping: Antivirus / MIME type blocking / Content Removal
Matching these URLs: ^http://[A-Za-z0-9.-]+\.youtube\.com/videoplayback
^http://[A-Za-z0-9.-]+\.googlevideo\.com/videoplayback

and then another one:
Main Exceptions List [Allows Adobe Software Update without content scanning side effects.]
Skipping: Caching / Antivirus / Extension blocking / URL Filter / Content Removal
Matching these URLs: justin.tv
ustream.tv
bitgravity.com
wcmcs.net
liquidcompass.net
cbs.com
eq2.patch.station.sony.com
pandora.com
amazon.com
llnwd.net
ubuntu.com
youtube.com
wnd.com
netflix.com
nflximg.com
^https?://([A-Za-z0-9.-]*\.)?adobe\.com/
cachefly.net
^https?://([A-Za-z0-9.-]*\.)?macromedia\.com/
speedtest.net
go2service.net
weatherbug.com
wxbug.com
allisonhouse.com
cod.edu
caprockweather.com
noaa.gov

I found you ahve to except youtube.com without the regular expressions as well..[:)]

Bob suggested it in his post:
Very strange. It says that it recognizes it as a stream, so it shouldn't be doing AV. I suppose you could put 108.175.0.0/27 in the skiplist, but, hopefully, Sophos will figure out what's causing the problem and you'll be able to remove that.

This is definitly a bug!
You must skip only the virus scanning, I've just successfully tested.
But we skipped the scanning of the streaming media in the next tab. I think, that this option have no effect. It's possible, that Windows devices can handle this, but no mobile device with IOS or android.

And it is not possible to maintain the exceptions list for all blocked meda on every single site.

Any other ideas?
Can I report this problem to astaro?

nice Greetings
Cancel
Vote Up 0 Vote Down

Cancel

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