After FW update 9.705: "urid not running - restarted"

Question

Today I am working an a UTM 230. Immediately after updating to firmware 9.705003 on 9/24, I am getting many email with the message "urid not running - restarted". The proxy log gives me lines like this: 
 2020:10:18-19:28:25 lissmacutm httpproxy[5474]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0x19764300" function="urid_categorize_url" file="uri_scanner.c" line="242" message="urid_query failed: (-2) " 
 Also getting many lines with "Categorization failed". These are not specific to any internal or external IP although MS updates are more common particularly on the weekend. 
 BAlfson wrote in one post that the UTM is being "chatty", but since this occurred on the day of an update and afterwards, I wonder if there's an issue with the update or did my DNS somehow get hosed? 
 Thanks, Tom

emmosophos · Accepted Answer

Hello Tom, 
 thank you for the follow-up! 
 Seems disk is damaged, if you the device is under warranty please open a case with Support and ask for an RMA, device needs to be replaced. You can send me the Case ID so I can follow-up, when submitting the Case please include the output of both logs 
 /var/log/kernel and /var/log/selfmon as well as the output of /var/storage/cores. 
 You can also reference this Community Thread when opening the case. 
 Regards,

TomMorgan · Answer

The UTM was reimaged on Saturday without issue and monitored throughout the weekend. Between that and a full day of user traffic today, all logs are clean and not showing the I/O errors. The URID email have also stopped. Hopefully, the cause of this was a bad firmware update install. 
 Thank you Emmanuel and Bob for your attention to this! 
 Tom

After FW update 9.705: "urid not running - restarted"

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