SSL Remote access does not work from USA to germany

Question

Hi, 
 my kid is in the states.... so for mail and stuff we need that vpn, but: 
 
 the VPN works if i connect from my phone in germany or EU. country blocking for USA is turned off and its the USA and not virgin iland and such. 
 The IP's of the used US Provider is in no block list or anything else. 
 also if i turn off country blocking , still the connection gets dropped. 
 
 so the connection comes in and get dropped:

Auto-generated rule 
 TCP

96.xx.xx.13 
 : 
 49254

&rarr;

82.xx.xx.23 
 : 
 vpnport

there is no auto generated rule, where does it come from ? 
 
 thanks for the help

Vivek Jagad · Answer

Hi WolfgangS , Refer the Firewall log files ,