Hello,
After downloading the Cisco iOS device VPN configuration from the Remote Access section of the User Portal and installing the profile, I connect to VPN, I enter the user's password, and connect successfully.
If I edit the iOS VPN configuration and add the user's password instead of leaving it as "Ask Every Time," I receive an "No VPN shared secret was provided" error.
Thereafter, if I delete the user's password, returning the configuration to "Ask Every Time," I am no longer prompted for the user's password and receive the "No VPN shared secret was provided" error.
Same result on iOS 16.3 and 15.7.1 and with all UTM users.
UTM 9.713-19
Please help!
Searching around for your error, it's been pointed out as an Apple bug, and it affects more than one VPN type.
XG 19.5 GA 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz 16GB Memory | 500GB SSD HDD | GB Ethernet x5
Vivek Jagad Can you please confirm that this is a known issue and Sophos has reported it to Apple?
Where can I find a list of known issues for Sophos UTM?
Hey busthead ,The issue may be with the apple more rather than the UTM, here is the KIL list - https://doc.sophos.com/support/kil/index.htmlChoose your Product [in the drop down menu] - UTM
Thanks & Regards,_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
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