• IPS listing on SUM

    How can i filter the firewalls that the IPS is not active on SUM. I need the make a list for the firewalls that IPS is not ON.
  • SUM Deployment error

    SUM: v4.309-9 Sophos UTM: v9.705003 ------------------------ Hello everyone, for a while now, I'm having a problem with Sophos SUM deployment. I've got a multiple UTM's managed by SUM and they all work fine. All UTM's are running on bare-metal…
  • Scheduled Operations mass deletion

    Hi, We have over 500 operations currently. Is there a way to bulk delete them all?
  • object is already locked for deployment

    Hi started getting an error when trying to deploy a network definition (host) object from SUM to UTMs. Error The following errors occurred while trying to deploy the global definitions: One object is already locked for deployment It's only…
  • application control in UTM Manager

    In the UTM Gateway manager configuration part I see the control over network firewall/antivirus / web filtering / categories etc, but not application control. Is it possible to centrally control associations similar to control of URL categories?
  • SSL Certificate for SUM

    I have not been able to find a knowledge base article on how to replace the SSL certificate for the SUM, running a webserver on port 4422. I need to replace it based on a vulnerability assessment finding. Please advise. Thank you.
  • Do I modify existing or delete/add External (WAN) Interface with new Internet provider?

    Greetings Sophos UTM Community, This is my first post and I'd like to ask a basic question. We are switching Internet providers for our small business, Cable to Fiber. I have a Sophos SG-210 firewall. My question is do I modify the existing External…
  • SUM same system_id UTM does not connect

    Hi, i am troubleshooting a problem with our SUM Gateway and 2 of our 5 UTMs. These 2 UTMs won´t connect together to the SUM because they have the same system_id. I tried to change or reset the id with cc reset_system_id but they got no new id. They…
  • WAN Interface bouncing multiple times per day

    What log file will give me the best information into why this is happening?
  • Pattern updates

    Can the SUM server force pattern updates to download on the UTM's under its control and then force them to update?
  • SUM will not automatically nor manually update its Patterns

    Newly installed Sophos UTM Manager software appliance (SUM SA) v4.305-4 will not automatically nor manually update its Patterns. The manual update configuration (Management/Up2Date/Overview/Pattern) shows: Pattern Current pattern version…
  • Firewall ruleset deployment failure after deletion of rule

    Hi, Whilst trying to modify a firewall ruleset, a duplicate rule was created. Since it was deleted, the ruleset would no longer update to 3 out of 4 UTM devices. Whilst troubleshooting, the ruleset was removed from the UTM units and now can't be redeployed…