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Trying to add the UTM server to the AD Domain

Hi.

We've been having problems adding our Sophos UTM to our AD Domain.
I've set up the AD servers on the UTM and used the Test function to make sure it connects fine, but when we try and join the domain with the Single Sign-On feature we get an error "Could not join domain".
I use our full domain name "******.com.au" and our admin username and password which has rights to add devices to the domain.

The error in the error log file is:
2015:08:17-09:23:56 sophos confd[27241]: W Message::err_set:1100() => id="3100" severity="warn" sys="System" sub="confd" name="SYSTEM_AD_JOIN_FAILED (Cannot join active directory domain.)" user="admin" srcip="192.168.0.83" facility="webadmin" client="webadmin.plx" call="ad_join_domain" joinresult="Failed to join domain: failed to find DC for domain WORKGROUP" user_name="administrator" domain="******.COM.AU"

We are not sure why it's giving an error of trying to join domain WORKGROUP when it's the actual AD Domain we are trying to get it to join. 
Thanks.


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  • yep, did it for me too!! :D

    thanks, it seems that although it has the domain entered it is using "WORKGROUP" as the domain, very wierd

    XG & UTM Architect (Systems: XG v18 & UTM 9.7 - Virtual, HW & SW)
    Curious enough to take it apart, skilled enough to put it back together, Clever enough to hide the extra parts when I'm Done!

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