This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

All devices are offline in SUM

Hi everybody,

We have in our office a sum that contain up to 80 devices.

Last wednesday, all this devices become offline.

Please help me to resolve this serious problem.

Please note that is the unique SUM deployed
Note also, that the Cpu usage is not high (between 1% and 20%)

Thanks you in advance.

This thread was automatically locked due to age.

Parents

0 idjawad over 9 years ago

Always the same problem, can you help us please
Cancel
Vote Up 0 Vote Down

Cancel
0 twister5800 over 9 years ago in reply to idjawad

Always the same problem, can you help us please

try this:

https://community.sophos.com/products/unified-threat-management/astaroorg/f/61/t/57109

And report after reboot.

-----

Best regards
Martin

Sophos XGS 2100 @ Home | Sophos v20 Technician
Cancel
Vote Up 0 Vote Down

Cancel
0 idjawad over 9 years ago in reply to twister5800

Hi,
Thank you for the reply.

No changes after updating ths SUM and rebooting it

Any idea ?
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 idjawad over 9 years ago in reply to twister5800

Hi,
Thank you for the reply.

No changes after updating ths SUM and rebooting it

Any idea ?
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data