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Problem to update FW with SUM on HA

rbanchieri
Hello,

I manage a lot of appliance with SUM 4.300-4, some of these are HA pairs.
When I schedule an "Install firmware" operation, with an HA pair alone or in a group of devices, all the HA pairs are not updated.

The result of the operation is "ok" in the SUM side, and I see nothing in the up2date log of the HA pair. It's like nothing happens.

I have this problem with the latest version of firmware, maybe 9.310.

Any idea ?

Thanks,
Romano


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  • 0 in reply to Scott_Klassen
    I manage quite a few HA Sophos UTMs as well.  Mine are setup to keep a Node Reserved.  The Up-to-date process through the SUM on a HA units has broken the HA paired consistently to the point where I don't even attempt to update them through the SUM.  I update the HA UTMs manually and then once verified that everything is working, I update the Reserved Node.
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