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Hardware Change of SUM Client, Registration shows old Hardware

rogerseibel_01
We changed a customers Hardware from UTM 220 to SG 230 some days ago and joined the device in SUM 4 to keep the VPN's etc. running. The hardware model is still ASG 220 with the old specs. How can we update that?
Tried stopping and restarting central management on the SG 230 but that does not change anything.

Thanks for help
Roger


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  • 0
    Hi,
    from memory you have to delete the old UTM entry and load a fresh entry eg wait until the UTM updates the SUM.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 EAP

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  • 0 in reply to rfcat_vk
    Hi Ian,

    deletion is not so easy. I have one old ASG v8 in my VPN-connections and with SUM 4 I am not able to delete this old connection, so i can not delete my involved ASG 220 ...
    May be I have to reset the SUM and start from a fresh installation ..

    Roger
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  • 0 in reply to rfcat_vk
    Hi Ian,

    deletion is not so easy. I have one old ASG v8 in my VPN-connections and with SUM 4 I am not able to delete this old connection, so i can not delete my involved ASG 220 ...
    May be I have to reset the SUM and start from a fresh installation ..

    Roger
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