cloned UTM no SUM connection

RE: cloned UTM no SUM connection

digitalfx — Fri, 07 Jul 2017 22:31:49 GMT

It looks like they removed the cc alias in 9.5. Try running the command with confd-client.plx.

RE: cloned UTM no SUM connection

roge — Tue, 27 Jun 2017 15:52:42 GMT

try delete /etc/guid first

https://community.sophos.com/products/unified-threat-management/f/utm-manager-formerly-acc/56742/1-900-device-already-connected-checking

RE: cloned UTM no SUM connection

m.novelli — Sat, 24 Jun 2017 10:01:12 GMT

Hello, in Sophos UTM 9.5 those commands are missing, anyone know the new versions? Thanks

cc reset_system_id

/var/mdw/scripts/nextgen-agent restart

RE: cloned UTM no SUM connection

brunobraz.megatronica — Thu, 25 Jun 2015 09:18:11 GMT

Thanks!! Solved my problem on 2 UTM's at version 9.3.

RE: cloned UTM no SUM connection

papa__01 — Mon, 21 Jul 2014 17:50:24 GMT

Hi,

no success here. Is anything changed in 9.2?

regards

RE: cloned UTM no SUM connection

mneutzner — Thu, 09 Jan 2014 11:53:28 GMT

Hi systeembeheerder,

you're right. SUM identifies the UTMs by a GUID, which is called "system_id". You can reset this system_id on the cloned machine by running the following command on the UTM (as root):

cc reset_system_id

After restarting the agent, both machines should be available in SUM:

/var/mdw/scripts/nextgen-agent restart

Regards
Matthias