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UTM 4.1 Download backups

Hello,

We are using the latest version of UTM Manager (4.1). We have the automatic backup turned on and it appears to be creating backups of the firewalls we have reporting to the UTM Manager. The issue is we are unable to download the backups! I have tried using Firefox (latest version) and with Internet Explorer. I get prompted to encrypt the file before downloading and have tried to do both encrypt the back and not encrypt the backup. I never get prompted to download the file. Others in my office experience the same issue, they are unable to download the backups from this version of UTM Manager.

Please help/fix.

Thanks!

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0 rmorrison682 over 10 years ago

I haven't contacted support as it has been my experience that they point me to the forums first for their free products/software.
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0 rmorrison682 over 10 years ago

I haven't contacted support as it has been my experience that they point me to the forums first for their free products/software.
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0 rfcat_vk over 10 years ago in reply to rmorrison682

I just created a backup using SUM and attempted to download it, nothing happened with the download.

Running FF24 on MAC.

Ian

XG115W - v20.0.2 MR-2 - Home

XG on VM 8 - v21 EAP

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