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Update/backup to 4.1 does not work

ciscoman
Hi,
according the Release Notes, it is not possible to update from 4.0 to 4.1.
Instead, you need to backup 4.0, create a new installation 4.101 and import the backup config.

Doing so, basic configuration parameter are missing. [:@]
The Webui uses the standard port instead of the one configured on the former SUM.
The lisence has been gone. You see now a 30 day lisence.
Systems settings are missing (e.g. ssh access) and so on. Notifications are gone.

The backup on SUM 4.0 has been made with a standard manual backup.
These options were unticked
[] Unique site data (License, passwords, certificates/keys)
[] Administrative mail addresses.

So more or less all changes which you do in the SUM are gone.
The Gateway Mananager itself 'see' the devices (ASG,UTM).

Did I something wrong? Do I need a new lisence? Do I need to add/change all parameter manually?

Cheers,
ciscoman


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  • 0
    ok,
    obviously I'm the only one using this product.
    Will switch back to 4.0 and wait if there will be an 'update procedure' as on the standard ASG/UTM.
    Cheers,
    ciscoman
  • 0 in reply to ciscoman
    ok,
    obviously I'm the only one using this product.
    Will switch back to 4.0 and wait if there will be an 'update procedure' as on the standard ASG/UTM.
    Cheers,
    ciscoman



    Aehm, update requires a specific version...

    Verifying up2date package signature
    Unpacking installation instructions
    You are currently running Version 4.000002, but Version 4.101008 is required for this up2date package.


    Cheers,
    ciscoman
  • 0 in reply to ciscoman
    Same problem here. 
    For the virtual appliance there is no package to get the 4.1
  • 0 in reply to NoPogo
    They have not released an up2date package to take one from 4.002 to 4.1xx yet... my understanding is that they will eventually.  For folks that are not resellers / MSPs, there's not a whole lot new in 4.1xx (some cosmetics, a minor bugfix or 2); the primary purpose for 4.1xx is to enable the new MSP licensing model.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0
    according to sum devs i've talked to the only way to go to 4.1 is a full reinstall.

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

  • 0 in reply to William Warren
    Currently that is true.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    They have not released an up2date package to take one from 4.002 to 4.1xx yet... my understanding is that they will eventually.  For folks that are not resellers / MSPs, there's not a whole lot new in 4.1xx (some cosmetics, a minor bugfix or 2); the primary purpose for 4.1xx is to enable the new MSP licensing model.


    And as I said, today, looks like the 4.102 up2dates are being pushed out, just saw it on one of my Lab boxes [:)]

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0
    I´am not able to update from 4.000-2 to 4.103-9.

    The update process stops at 1% (Verifying up2date package signature).

    Any ideas to run the up2date?
  • 0 in reply to tomtomtom
    I´am not able to update from 4.000-2 to 4.103-9.

    The update process stops at 1% (Verifying up2date package signature).

    Any ideas to run the up2date?


    Hi,

    is following an option?

    backup config
    fresh installation of 4.1
    import config

    Regards,
    ciscoman
  • 0 in reply to ciscoman
    Hi,

    is following an option?

    backup config
    fresh installation of 4.1
    import config

    Regards,
    Stefan

    Hi Stefan,

    yes it´s an option but I did not want to do the work. It works now but up2date would be easier.

    It´s a shame that sophos is not able to give us working up2date packages - it´s not the first time I have problems with up2date.
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