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Worldmap - Cannot load Maps API!

We are running ACC v3.000 as a virtual machine on ESX 4.1. I rarely use the Worldmap feature but I tried recently after adding another ASG appliance. A few seconds after clicking the Worldmap tab on the Dashboard an information box displays with the text "Cannot load Maps API!". I have tried this with Internet Explorer 8 and 9 as well as Firefox 9.

Has anyone else run into this issue?

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0 Hakan Yueksel over 12 years ago

Hi crayd,

we know about this. The reason is that there has been a change on
yahoo side. We are going to adapt our side with ACC 3.001 GA release.

Thanks and regards, Hakan
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0 MarCow over 12 years ago in reply to Hakan Yueksel

Hi - I'm using ACC 3.001 and I still see the same error when attempting to load the Worldmap view.
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0 BAlfson over 12 years ago

I'm at 3.001, and am getting the same message. It's been almost two months since I looked at that under 3.000, ad it worked fine at the time.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 MarCow over 12 years ago

I saw the issue on a clean install of 3.000 from the ISO, and still saw it after the 3.001 update. Only thing I was wondering was whether it's particularly memory-intensive - I'm running ACC on a Parallels VM with 1GB RAM assigned.
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0 Hakan Yueksel over 12 years ago in reply to MarCow

Hi MarCow,

the plan was to provide the fix with the 3.001 GA release. But we decided
to publish a 3.002 bugfix release right after the 3.001 GA release, containing
the world map fix together with a few other fixes.

3.002 will probably be available this week.

Regards, Hakan
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0 MarCow over 12 years ago in reply to Hakan Yueksel

Great - thanks.

Martin.
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0 crayd over 12 years ago in reply to MarCow

Worldmap works for me with 3.002 soft release.
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0 MarCow over 12 years ago in reply to crayd

Good to know - thanks.
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0 M4ddin over 12 years ago

I have Version 3.002 and became the fail message :-(
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0 Simon Shaw over 12 years ago

Same here, now failed.
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