• How do I determine the number of active Antivirus licenses within the Endpoint Protection environment

    Under "Management" and then "Licensing", I can see that we have "Endpoint AntiVirus" enabled and active with a max user count of 105, but I cannot determine what percentage of the 105 licenses are actually utilized today? Does anyone know how to find…
  • Deploy Sophos Endpoint Security and Control coming with UTM9 using SCCM

    Hello, I would like to deploy this using SCCM. The issue that i am facing is that the flags mentioned here: https://community.sophos.com/kb/en-us/12570 don't work. Installer is completely ignoring them. I use the setup.exe after extracting it from…
  • UTM blocks Sophos Web Intelligence for Endpoint Protection. What to do?

    Examining the firewall logs, I see that endpoint protection uses swi_service.exe which is attempting to communicate on port 80 to access some European AWS addresses. The UTM blocks the traffic by default. This seems like strange behavior. I would have…
  • Endpoint protection

    Right now my company has Endpoint protection deployed to its current computers and we are currently in the process of building out a new UTM. My concern is we currently have the old UTM's Endpoint Protection installed on the machines so once we use…
  • RE: Sophos UTM - Sophos LiveConnect is disabled

    I'm having a similar issue. Can't deploy agents or enable LiveConnect. Firmware version: 9.403-4 Pattern version: 102803 1. The Endpoint Protection Status states LiveConnect is Disabled. Looking at the Endpoint Protection Live Log, there's a protocol…
  • Windows 10 - Sophos Endpoint Protection (UTM) or Windows Defender?

    I just upgraded to Windows 10 Pro 64-bit from a newly created Windows 7 (Ultimate, 64-bit). I am thinking about using this system going forward as my personal, production Windows system. (My previous "production" Windows system was Windows 7 Ultimate…
  • Sophos LiveConnect still offline ?!?

    Hi, sophos liveconnect seems to have massive problems since 2 days. my UTM shows no clients online and liveconnect is offline. in the live log it shows: 2016:04:28-08:49:54 vpn-1 epsecd[10157]: W id="424200" severity="warn" sys="System" sub="epsecd…
  • RE: UTM 9.213-4 - Sophos LiveConnect for EndPoint - no computers are showing online

    Now there is a new error appearing (mixed with the timeout error). 2016:03:10-17:11:36 fw epsecd[5037]: W main::_log:435() => severity="warn" sys="System" sub="eplog" name="Listing [https://c87e5467-f30d-3cb0-893d-25f6c86d208a-wdx-f30d.broker.sophos.com…
  • Can't install Enpoint Protection on Windows 7 machine

    Hello, I'm running UTM 9.355-1, home version. I'm trying to install the Endpoint Antivirus that comes with it the home license on a Windows 7 64 Bit system, which is fully updated. Every time I try to install it, it thinks there is another AV installed…
  • Unable to install Endpoint on new Windows 10 machine

    Hi, I've had to rebuild a working Windows 10 machine due to drive failure but I cannot get Endpoint to update itself. I've tried the "slim" and the "full" deployment links and both end up the same. I have a UTM running 9.354-4 and when I download…
  • Modify updating settings from the UTM Control Panel

    Hi All, I'm wondering if it's possible to modify the updating scheduled for managed endpoints from the UTM9 control panel? I found this link: https://www.sophos.com/en-us/support/knowledgebase/44325.aspx That tells you how to do it via modifying a…
  • Sophos UTM - Sophos LiveConnect is disabled

    Since 7 January 2016 my Sophos LiveConnect is disabled on the UTM. Before this everything working fine? The PCs can are working fine, but if the UTM cannot connect to the LiveConnect changes cant be done. 2016:01:07-20:05:31 myfirewall epsecd[5258…
  • UTM Endpoint Protection don´t update

    Hello Community, I have Sophos UTM v. 9.352-6 (home license) to protect my Network. I have installed the endpoint protection agents (v. 11.0.8 UTM) on 4 client (OS: WiN 7, WIN10 and Server 2008R2). At all endpoint the antivirus database has last…