• Default Chrome Update exception rule not allowing client update UTM 9

    Hi Just wanted to save everyone time if you find your users' chrome browsers updates being blocked and not updating when using the default exception rule from Sophos. The problem is with google adding an underscore to the path for the chrome_installer…
  • How to keep my Webfiltering enabled even if my computer is not connected to the corporate network

    Hello eveyone, I'm using Sophos UTM 9 SG210 as a Firewall and Sophos Endpoint Security and Control as antivirus in my computers, when I'm connected to the corporate network the Web Filtering is working blocking sites that we consider as forbidden in…
  • UTM website block message

    UTM 9 blocked website as per our define rules but some time it does not show Sophos block message. It shows connection failed error message on explore and chrome but after refresh site it shows Sophos blocked message. I want Sophos block message…
  • UTM blocks Sophos Web Intelligence for Endpoint Protection. What to do?

    Examining the firewall logs, I see that endpoint protection uses swi_service.exe which is attempting to communicate on port 80 to access some European AWS addresses. The UTM blocks the traffic by default. This seems like strange behavior. I would have…
  • "This site can’t be reached" error

    Hi, the Suntrust website (maybe some other) is not being reached through our Sophos Firewall. When I hotspot my phone to the computer, the website site loads fine. I restored Sophos with a one-week old config file, but the problem still here.…
  • Archive maximum extraction size reached - How to adjust this size?

    FormerMember
    FormerMember
    Hi everybody, when I am trying to download a *.iso file with ~2GB I am recieving this error: "The content could not be delivered due to the following condition: Archive maximum extraction size reached." How I'am able to adjust this: "Archive…
  • Anybody figured rules/exceptions for Sophos CLEAN product on UTM w firmware 9.3 or greater?

    Its great the Sophos broudht on the new Sophos Clean that brings ability to search and destroy hard to find rootkits and worms, but the online 'SCAN' for unknown files will not pass the UTM. I am using Web Filtering and IPS, but cant find anything in…