• Sophos Enpoint Protection UTM Edition isn't updating any more

    Hi all, since 31.08.2018 I don't get updates for Sophos Endpoint Protection any more. The update log shows the following errors: Zeit: 28.09.2018 06:50:36 Meldung: AutoUpdate abgeschlossen Modul: SophosUpdate Prozess-ID: 11336 Thread-ID: 7384 Zeit…
  • ERROR SDDSDownloader::ReportSyncFailure Failed to read remote metadata.

    Hi folks Posting here as it falls under UTM 9 - Similar issue Endpopint is not updating or connecting. It used to work just fine... I have no idea when it stopped working. I dropped the Endpoint onto my daughters new laptop and discovered all my home…
  • Endpoints Not Updating

    I am working with Sophos Support to troubleshoot two issues one with web filtering and one with Endpoints not being able to update. I can ping the update server with no problems: Pinging sophos-1.hs.llnwd.net [68.142.102.148] with 32 bytes of…
  • Unable to install Endpoint on new Windows 10 machine

    Hi, I've had to rebuild a working Windows 10 machine due to drive failure but I cannot get Endpoint to update itself. I've tried the "slim" and the "full" deployment links and both end up the same. I have a UTM running 9.354-4 and when I download…
  • UTM Endpoint Protection don´t update

    Hello Community, I have Sophos UTM v. 9.352-6 (home license) to protect my Network. I have installed the endpoint protection agents (v. 11.0.8 UTM) on 4 client (OS: WiN 7, WIN10 and Server 2008R2). At all endpoint the antivirus database has last…