• [Sophos Notification] Advisory: Sophos UTM Live Connect system planned maintenance on October 23rd and October 24th.

    Hi Community, [Update]: Planned maintenance has been successfully completed. Application and database availability confirmed by development and CIS. Advisory: Sophos UTM live connect system planned maintenance. This will occur at the following times…
  • New install of Endpoint Protection client... update fails... "not protected"

    Sophos UTM - Home Edition Version 9.509-3 I installed the client on two new Win 10 laptops. When I looked I saw "not protected" for their status on the UTM. So I checked another existing client. That one had updates failing starting September 12…
  • Deploy Sophos Endpoint Security and Control coming with UTM9 using SCCM

    Hello, I would like to deploy this using SCCM. The issue that i am facing is that the flags mentioned here: https://community.sophos.com/kb/en-us/12570 don't work. Installer is completely ignoring them. I use the setup.exe after extracting it from…
  • UTM Home Endpoint liveconnect is disabled

    Hi All I have searched the web and forum and unfortunatley unable to find a solution I recently turned my home UTM back on after moving house and found my license had expired. I got a new home license but now my Sophos LiveConnect keeps saying disabled…
  • Sophos Endpoint Update and UTM 9.4 IPS

    Sophos Antivirus had an update yesterday to Version 10.7.2. While this was occurring the following IPS alert began popping. Intrusion Prevention Alert An intrusion has been detected. The packet has been dropped automatically. You can toggle…
  • Sophos Endpoint Security and Control cannot Install behind UTM9

    Dear Community, we have a Cluster of two SG310 Devices on Version: 9.4.09-9 We use the Firewalls (Endpoint Protection) to Monitor AV on all our Devices. We Deploy the AV-Software via Login Script: @echo off SET MCS_ENDPOINT=Sophos\Management…
  • RE: Sophos UTM - Sophos LiveConnect is disabled

    Thank you for the response BAlfson. Unfortunately, I have tried resetting the registration token. Because of the protocol error in the logs, I'm leaning toward an incompatibility between Sophos Cloud service & TLS1.1+. I've setup my firewall not to accept…
  • Windows 10 - Sophos Endpoint Protection (UTM) or Windows Defender?

    I just upgraded to Windows 10 Pro 64-bit from a newly created Windows 7 (Ultimate, 64-bit). I am thinking about using this system going forward as my personal, production Windows system. (My previous "production" Windows system was Windows 7 Ultimate…
  • Anybody figured rules/exceptions for Sophos CLEAN product on UTM w firmware 9.3 or greater?

    Its great the Sophos broudht on the new Sophos Clean that brings ability to search and destroy hard to find rootkits and worms, but the online 'SCAN' for unknown files will not pass the UTM. I am using Web Filtering and IPS, but cant find anything in…
  • Sophos LiveConnect still offline ?!?

    Hi, sophos liveconnect seems to have massive problems since 2 days. my UTM shows no clients online and liveconnect is offline. in the live log it shows: 2016:04:28-08:49:54 vpn-1 epsecd[10157]: W id="424200" severity="warn" sys="System" sub="epsecd…
  • Endpoint Web Protection Logs are not populating

    I've noticed over the past few months that my Endpoint Web Protection logs are not populating on my UTM. This started to happen on version 9.355. I have now cleanly installed 9.400-9 and have refreshed from scratch the Endpoint Protection and I'm still…
  • RE: UTM 9.213-4 - Sophos LiveConnect for EndPoint - no computers are showing online

    Hi Bob! actually all the endpoints are (mostly) green, only sometimes they are grey even if they are online, but I could not confirm that this related to all these error events. If it 's like you say and the UTM is chatty then it may be unrelated. For…
  • Unable to install Endpoint on new Windows 10 machine

    Hi, I've had to rebuild a working Windows 10 machine due to drive failure but I cannot get Endpoint to update itself. I've tried the "slim" and the "full" deployment links and both end up the same. I have a UTM running 9.354-4 and when I download…
  • Modify updating settings from the UTM Control Panel

    Hi All, I'm wondering if it's possible to modify the updating scheduled for managed endpoints from the UTM9 control panel? I found this link: https://www.sophos.com/en-us/support/knowledgebase/44325.aspx That tells you how to do it via modifying a…
  • UTM Endpoint Protection don´t update

    Hello Community, I have Sophos UTM v. 9.352-6 (home license) to protect my Network. I have installed the endpoint protection agents (v. 11.0.8 UTM) on 4 client (OS: WiN 7, WIN10 and Server 2008R2). At all endpoint the antivirus database has last…
  • Problem Update Endpoint

    Hi, i have an UTM 9.351-3 and i have many problems with the update of endpoint : i have the following 404 error when the endpoint try to get d1.sophosupd.com/.../sddsconf.xml . 2016:01:08-17:06:45 rparc_fw-2 httpproxy[5928]: id="0001" severity="info"…
  • RE: UTM 9.213-4 - Sophos LiveConnect for EndPoint - no computers are showing online

    Hi, I'm having the same issue on a ASG220 with UTM 9.352-6. I've tried rebooting and updating to the latest firmware. Existing devices are not online while new devices are not being listed at all. Everything worked fine up until 14 days ago. Turning…
  • UTM 9.213-4 - Sophos LiveConnect for EndPoint - no computers are showing online

    I am using UTM 9.213-4 on an SG210 and have deployed the Sophos EndPoint Protection client on my devices - however, about 12 days ago, the clients stopped showing as "online" in the UTM WebAdmin control panel. If I open the live log, I can see that it…
  • UTM SG210 - Endpoint Client Installation + Proxy Server Error 12002

    Hallo, ich komme leider nicht weiter.... was muss ich machen um einen Endpoint Client im Netzt auf einer Workstation zu installieren?!? folgende URL habe ich schon durchgearbeitet: www.sophos.com/.../120453.aspx leider ohne Erfolg :( Ich bekomme bei…