Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 3 subscribers
  • Views 12972 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Endpoint doesn't install because of "ghost" third-party software

cottonakin
I had Trend Micro Worry Free Business installed. I uninstalled it via the control panel (because previous experience had shown that Sophos couldn't remove it). Re-booted the machine, tried to install Endpoint, failed at Third-Party stuff. 

Downloaded a Trend Micro Uninstaller, ran that, try sophos still failed. 

Installed Trend, then removed Trend.

Tried Sophos, still failed. Is there a way to bypass the thrid party check during install?


This thread was automatically locked due to age.
Parents
  • 0
    Im having the same problem.

    It says 1 of 7 Items

    Then errors out with 

    10/29/2012,7:51:54 PM,Information,Return Code !d! from third-party security software removal tool.,
    10/29/2012,7:51:54 PM,ERROR,A problem was encountered when running the third-party software removal tool.  Details: Cancelled installation because existing third-party security software could not be uninstalled.,
    10/29/2012,7:51:56 PM,Information,------------------ Installation program finishing with code 118 ------------------,

    Would be nice if it said what software was
Reply
  • 0
    Im having the same problem.

    It says 1 of 7 Items

    Then errors out with 

    10/29/2012,7:51:54 PM,Information,Return Code !d! from third-party security software removal tool.,
    10/29/2012,7:51:54 PM,ERROR,A problem was encountered when running the third-party software removal tool.  Details: Cancelled installation because existing third-party security software could not be uninstalled.,
    10/29/2012,7:51:56 PM,Information,------------------ Installation program finishing with code 118 ------------------,

    Would be nice if it said what software was
Children
No Data
Unfiltered HTML