New Sophos Support Phone Numbers in Effect July 1st, 2023

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SMTP RELAY LOGS DISPLAYS NO LOGS

Kenneth gargar

Hi all,

 

Any one has any idea what is this logs? they are always there even after I restarted the service, and my smtp is not working after restart

 

Thanks,

Ken

 



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    Thanks all for replying on my concern. This has been resolved via sophos support

     

    First the logs I show are the only logs showing even restarting the service the logs don't change.

     

    The First support restarted my service by initiating this command '/etc/init.d/postgresql92 restart' after that smtp can already send message but I encountered an error on web browsing on client PC's they experienced security error, HA errors and IPSec tunnel inconsistency.

     

    The second support checked and suggested to rebuild my database losing all my logs and reports which is OK to me. Then everything was resolved.

     

    Cheers

     

    Thanks,

    Ken

     

Reply
  • 0

    Thanks all for replying on my concern. This has been resolved via sophos support

     

    First the logs I show are the only logs showing even restarting the service the logs don't change.

     

    The First support restarted my service by initiating this command '/etc/init.d/postgresql92 restart' after that smtp can already send message but I encountered an error on web browsing on client PC's they experienced security error, HA errors and IPSec tunnel inconsistency.

     

    The second support checked and suggested to rebuild my database losing all my logs and reports which is OK to me. Then everything was resolved.

     

    Cheers

     

    Thanks,

    Ken

     

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