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Is it possible to change the credentials provided to us when we have purchased our licence for Sophos Endpoint Advanced

Hello everyone,

 I have a serious concern about this, when we purchased our licence for Sophos Endpoint Advanced that we manage from the Sophos Enterprise Console we received a documents that contains these informations :

Licence Number, Product, User Name, Password.

we suspect that someone got access to these information by accident and we're afraid that this person uses our licences somewhere else.

can this Username and Password be used twice ?

can we change these credentials ? If yes where ?

when we renew our licence does Sophos provide us with new credentials or they keep the same and just extend this licencing period ?

 

Thank you in advance.



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