• RE: SSL VPN issue after UTM upgrade to 9.404-5

    Hello, I had the same issue this last 15 days. After many test, it's worked for me. I think that this settings are important for SSL VPN to work. In the both Server and Client UTM the hostname must match the public ip address. (Check by Whatismyipaddress…
  • SSL VPN not working with Android devices

    Hello @all, I am having problems accessing my internal network through SSL VPN with my Android devices (Sony Xperia Z5 and Z4 Tablet with both Android 6) and the OpenVPN App.. After connecting to the UTM I want to access an internal Website or a…
  • SSL VPN mit Android funktioniert nicht richtig

    Hallo zusammen, ich habe bei meinen Mobilgeräten das Problem, dass ich nicht auf das interne Netzwerk zugreifen kann. Geräte sind ein Z5 und ein Z4 Tablet mit der OpenVPN App. Die VPN Verbindung wird aufgebaut und sobald ich versuche auf z.b. eine…
  • Cannot access resources on the other side of a IPSec tunnel over SSL VPN

    Hi, I've been having an issue which I thought was easy to fix but unfortunately wasn't :( This is the situation: I setup an SSL vpn connection from my pc (VPN Pool 10.242.2.x) with my business network (192.168.10.x). Then I try to access the resources…
  • SSL VPN Client - No connection two branch office network

    Hi there, i have got a small issue here. We have got 2 UTM 9. One at our Head office and one at our Branch Office. The Branch Office is connected to the Head with a ipsec Site to Site Connection. So far so good. We have got several users…
  • SSL VPN Client not working after Update to 9.404-5SSL

    Hello Guys, unfortunately i am not able to use the ssl vpn on Windows & iOS Devices anymore. The VPN Connection is successfully established, but it looks like nothing arrives at the Gateway, the Live Log keeps emtpy. The local routes are set correctly…
  • RE: SSL VPN issue after UTM upgrade to 9.404-5

    Same here! Server connection seems to be ok, but client connection gives me the error above. (I'm talking about site-to-site SSL VPN, didn't test remote access yet) []s, MM
  • user portal & certificates

    I would like to increase security by handing out certificates manually to specific users. Right now, they can log into the User Portal and download the client software with the certificate. I would like them to continue doing that, but only be able to…
  • SSL VPN no access to internal network

    Let me start off by saying that I do not use my VPN frequently, so I cannot say when it stopped working. I had occasion to use the VPN a few weeks ago, and notice that I did not have access to my internal network. I could not reach anything by name, fully…
  • UTM 9.402-7 SSL VPN users no longer able to browse network

    We have an SG-210 that I updated from 9.355-1 to 9.402-7, and now our SSL VPN users can no longer browse our network via IP address or computer name. The users are able to connect to the firewall and obtain an IP address, and there are no errors in the…
  • SSL VPN and User Portal not responding after migrating to new hardware

    I migrated my software UTM (9.351-3) to new hardware a couple of days ago. I maintained the same version and imported the exported config from the old hardware. The old hardware had 5 network interfaces but one was unused and not assigned to any purpose…
  • SSL VPN issues

    Hello Everyone, has anyone experienced an issue with ssl vpn remote access not reconnecting the key lifetime of 28800 seconds expire? i had to disable and enable my vpn for it reconnect, i had to adjust it to 24 hours just to not be kicked off of…
  • SSLv2 to TLS 1.2

    I was connected via SSL VPN and decided to sniff my traffic to see which encryption protocol was being used. To my dismay I saw that it is SSLv2. This needs to change to at least TLS 1.1. How can this be done? I have UTM 9.401-11.
  • Einrichtung SSL-VPN hinter Firtzbox 6490 Kabel BW

    Hallo zusammen, ich bin recht neu in dem Thema und wir haben das Problem, dass wir ein eignenes Netzwerk hinter einer Fritzbox betreiben müssen. Auf der Fritzbox ist unsere Firewall als Exposed host eingerichtet und ich das SSL-VPN ist nach der Anleitung…
  • User's need to suddenly run SSL VPN as admin

    We have been using Sophos UTM 9.3 for well over a year now, a pair of SG210 in an active/passive standby. We have been using the SSL VPN for remote access on our user's machines. This has been working fine until recently for a few users, which are now…
  • RE: Virtual IP pool not using all /25 addresses for Remote Access>SSL

    Thx. That would indeed make sense and I apologise as I overlooked that the VPN session actually uses a /30.
  • RE: Virtual IP pool not using all /25 addresses for Remote Access>SSL

    Bob, Thanks for the reply. Could you elaborate on what you mean by 'the way OpenVPN' works? Not sure I understand why just 30 random IP addresses would be assigned to clients out of the 126 that we have available in our Virtual IP pool. Regards…
  • Virtual IP pool not using all /25 addresses for Remote Access>SSL

    How can I verify if all addresses are available? How can I reset this Virtual IP Pool? The usage graph also show that it reaches a 30 concurrent user ceiling.
  • Have VPN listen on both UDP and TCP

    Hi All, we switched our SSL VPN over to UDP, which improved transfer speeds significantly. Just a couple users sometimes have issues through it since the change, maybe due to their connection (at home). Could we please have the option to enable…
  • RE: Error message attempting to get the install key file from the Remote Access tab of the UTM User Portal

    Thanks Bob That was a good start. I deleted the bthomson user object and then recreated it.. (not using any active directory) but I'm still having a problem with the client handling the certificate. Here is the section of the log file created by the…
  • OpenVPN where are the options ?

    While setting up the SSL VPN I was able to make a few configurations on my test remote client with multiple working VPN connections to the Sophos UTM all using the SSL VPN. But when I clean up and setup, how I would like, I found out that the user portal…
  • Error message attempting to get the install key file from the Remote Access tab of the UTM User Portal

    When I login to the UTM User Portal, go to the Remote Access tab, and click on the Install button to ".. install the SSL VPN configuration on (my) iOS™ device", I get the message " Error getting SSLVPN package, subtype config, user REF_AaaUseBthomson…
  • Help with SSL VPN Mandatory (Full) Tunnel

    I tried setting up an SSL VPN tunnel for the first time. It seems to work as expected in "split tunnel" mode, where I can see devices on my internal network and also see websites on the Internet. What I want to do is route all network traffic through…