• Where I find the unlock code for first time on RED?

    Hi, Where I find the unlock code for first time on RED? I seen " If this RED is now being deployed for the first time, the unlock code is not required. " but it sitll require unlock code. Did I have to register RED first?
  • unlock code

    Dear Sophos support, I have RED 50 but lost the Unlock code could you please check it for me RED ID# A340259C4BB5ABF Thanks & Regards
  • Sophoa RED50 Unlock code

    Dear Sophos support, I have RED 50 but lost the Unlock code could you please check it for me RED ID# A340211A8604460 Thanks & Regards
  • RED50 - Loses external ping after some successful

    Hi everyone, we have a problem in a branch office. We have Clients, Servers and stuff behind that RED50 (Split Tunnel). During a network project we saw that we have problems reaching external services. Also from the server - the first traceroute…
  • How to set up SOPHOS AP behind a RED10 RED20 RED50 RED60 device.

    After I set up a RED20, I plugged an AP into it, as I wanted to have an AP behind the RED20. I have it in Split-Tunnel Mode. The issue I had was that the AP would not show up in the list of new APs to authorize, on the UTM side. I read many many posts…
  • Red 50 - and PF Sense

    Hello, I am wondering if someone may have some good ideas here, We are using the RED 50 for site to site VPN on our corporate level. But we also have to run PFSence VPN to connect to all field equipment that we work with. Today I have to use 2…
  • Possible to create IPSec VPN tunnel to a device behind the RED50?

    Hello all, Hope everyone is staying safe in these times. Warning I'm a "newb" to Sophos items still and intermediate in networking, but I learn fast. :) ) We have a remote building that uses a RED50 to tunnel back to us here at HQ. Our builder requires…
  • Red 50 Standard/Split AP55

    Hi, i have a question. I have a Sophos SG210 an did set up RED50 in standard/split mode. Port mode: Switch Behind the RED50 is an AP55 with 3 wireless LAN (the same which i have @ the SG210) i am able to access all 3 WLAN and use the internet…
  • [Fresh From the Press: Latest KB's] Sophos UTM: Deploy RED 50 with VLANs

    Hey Community, This KB article explains how to configure a Sophos RED 50 device with tagged VLAN traffic across a trunked port. Regards,
  • RED 50 Dropping Connection

    Hello, This has been going on for a little over a month now and seems to be getting worse. We have a RED 50 connected to our UTM 220 and following recent firmware upgrades (I think) it has become unstable. I see lots of other similar cases out there…
  • RED50 - VLAN and DHCP not working

    I have an internal client vlan (VLAN12) that I need to pass to a remote office. I purchased a RED50 because the literature says, it can handle vlan’s. Only, I’ve tried every which way that is suggested by the Sophos Community and I cannot get it to work…
  • RED50 VLAN Examples please!!

    Hello. I have a SG330 at main office connecting to a RED50 in branch office(KG). Connected to that RED is a Cisco switch with VLANs. I want the VLANs from main office to talk to branch office VLANs So on the SG330 Internal on eth9 - 10.0.0.248…
  • Not able to ping Internal DNS Server through Red 50 Tunnel

    I have a Red 50 set up for standard / split and I have the DHCP set for a different subnet 172.17.44.0/24 than my main subnet of 172.17.43.0/24. The gateway and dns for the DHCP group are the Sophos Red IP Address 172.17.44.254 I am able to connect…
  • RE: RED50 - We lose our connection sporadically - what shall we do? 'overflow, missing keepalive, self re-loading'

    Hi there. I came across your post and wanted to post my workaround for the issue you are referencing. I worked on this for several weeks and the past two with Sophos Tech support. Needless to say it looks like there is an issue with the 9.4 software…
  • RED50 - We lose our connection sporadically - what shall we do? 'overflow, missing keepalive, self re-loading'

    Hey Community, since two weeks we have an unsteady connection - a few times a day our connection to UTM gets dropped. We don't really have some specific times or doings when it happens. All we can see is, that a new connection is requested, the old…
  • RED 50 VLAN switch port config Solved

    When changing red 50 switch config to vlan, change the interface type in the utm also from ethernet to ethernet vlan ;)