• SD RED 20 mit Wifi/WLAN Modul: Wifi AP deaktiviert sich selbst

    Problem: SD RED 20 mit Wifi/WLAN Modul: Wifi AP deaktiviert sich selbst Wireless Protection -> Access Points -> Inactive Access Points Grund: Zugehöriger DHCP-Server ist konfiguriert auf „Clients with static mappings only“ (Network Services…
  • SD-RED20 behind UTM is local online, but without Internet

    Hi, I want to use a SD-RED20 behind an UTM with UTM 9.711-5 to connect a small office to headquarter. The connection from the SD-RED20 is established and working fine, for the local networks (few VLANs, split with a aruba, because the SD-20 can…
  • Connecting VOIP phones behind a RED to PBX/SIP behind UTM on different subnet.

    Hello all, Presently we have 5 small remote offices running REDs on Standard/Unified configs, so that everything is filtered via the UTM here at HQ. At HQ we have a PBX with approx 35 VOIP phones on it and is capable of handling another 50, easily.…
  • RED Service drops packets with error: too much work queued, dropping packet

    Hi Community, we have a UTM that has 35 red tunnels connected (configuration: all split tunnel) , each red has 10-20 clients to handle, most of them connected simultaneously. Since a few days the tunnels are randomly dropping packages, they don't even…
  • REDs connectivity issue

    Hello Hope to get some advice from this great community, as this problem is driving me crazy Our specs: ASG Software, Firmware version: 9.705-3, runing on a VMWare ESXi 6.0U3 We have like 50 RED devices, models 10/15/15w/20, most of them in Standard…
  • UTM2UTM RED redundancy

    We use UTM2UTM red tunnels for many years and they are working very well. Recently our datacenters have upgraded to multi-homing and with multiple external transfer nets (one for each provider) we would like to have some fail-overs for the RED tunnels…
  • Routing of RED Network through IPSEC Tunnel

    Hello Community I have a little routing problem I don't really understand. The Route should be like that Please dont ask why or tell me to directly connect the UTMs. Thats out of the question in this scenario: For this example lets say (IF …
  • Sophos RED 10 rev. 3 Bootloop nach Up2date der UTM auf 9.510-5

    Hallo, gibt es ein bekanntes Problem mit der RED 10 v3 und UTM 9.510-5? Ich habe schon so viele Up2date Zyklen inkl. Firmware Updates angeschlossener REDs oder APs erfolgreich durchgeführt. Dieses Mal hat die RED 10 sich in einen Bootloop verabschiedet…
  • Split tunnel only for certain REDbox clients

    Howdy folks. I have some hardware at offsite locations that use the Sophos REDbox to tunnel in to our main network. Lately one of our engineers has been asking to allow ONE of these offsite network clients to connect directly to WAN. It seems that split…
  • Bridge to AP Lan and Hotspot behind RED

    Hello, We have set up a RED15w for a branch of one of our customers. It is configured in Standard/Split mode. There are WiFi access points on the remote site, AP30s. We have added host 1.2.3.4 in the splited networks so that the access points appear…
  • RED no connection possible | connection attemps constantly dropped

    Hi Community, actually i'm facing a problem with all my reds trying to connect to my SG. I see no innitial case why these connections does not work any more. The logs lines repeats permenantly for all the reds. I tried to Community Search and Dr.…
  • RED loses Contact

    a deployed RED15 loses its contact to the firewall after about three hours of use. In the firewall it is then displayed as "down". A control shows that the tunnel LED of the RED is still lit. After a reboot the RED rebuilds the connection and then loses…
  • RED 15 on the same subnet as UTM internal network?

    Hi, I'm trying to setup a RED 15 at a remote location, which should connect to our main office network behind a Sophos UTM 9.5. I followed the instructions here https://community.sophos.com/kb/en-us/116573 to setup a Standard/Unified tunnel and it mostly…
  • Tunnel between two or more RED devices

    Hi, is it possible to create a tunnel between two or more red devices directly (without passing data from one RED to the UTM and back to the other RED)?
  • Unable to Connect to RED15

    Hi Everyone We have UTM9 configured with two external NICs and one internal NIC. External NIC #1: Managed Internet WAN with PPTP port only open. Connected to router and behind an external IBM firewall. External NIC #2: Directly connected via IPoE…
  • Prevent "Standard/Unified" RED10 from accessing devices in local network

    Hello everyone, I just added a RED10 to our UTM9 and chose Standard/Unified mode as we need the remote office to be working via the local office's public IP address. However, the remote office's clients shall not be able to access devices such as…
  • RED 50 Dropping Connection

    Hello, This has been going on for a little over a month now and seems to be getting worse. We have a RED 50 connected to our UTM 220 and following recent firmware upgrades (I think) it has become unstable. I see lots of other similar cases out there…
  • [SOLVED] How to bind a L2 RED tunnel to a specific WAN uplink?

    Hi all, we could implement a basically working L2 lan interconnect with a UTM9-UTM9 RED tunnel. There are two problems for which we need a solution: 1. the RED server site has 3 WAN uplinks. We would like to bind the RED tunnel to a specific WAN uplink…
  • RED15 UDP 3410

    Right now my company just moved to a new UTM and we upgraded a few REDs to the RED15rev1. I read in the documentation that you needed to allow UDP3410 so it can communicate properly. Would we need just create a service definition for this port and allow…
  • Routing across RED link (UTM as RED) not working after update to 9.356

    We have a client with two sites. The main site has several subnets, on different interfaces of the UTM. The remote site has one subnet. Communications between the sites was facilitated by RED link (UTM as RED). This has been working perfectly for some…
  • Do transparent / split tunnels act as a DHCP server?

    We have some IP phones at a remote site which has limited bandwidth (currently connected to a RED50 using a standard / split tunnel) I am trying to setup a QOS rule so the phones always get a reserved chunk of the bandwidth as the site often maxes…
  • How to get the IPs of (all) connected REDs via command-line?

    Hi is there any command to get the IPs of the connected REDs via command-line? I already tried cc get red but it only shows the internal name of the REDs, certs and so on, but no IPs. Regards Rolf
  • RED out of line

    I would like to connect a RED device out of line, so that its WAN interface is connected to the local LAN. This works and connects back to the UTM but can I then point a server at the RED WAN interface and have the RED route it out? Does anybody have…
  • How to pass PCI Compliance scan when RED (tcp/3400) uses a weak cipher?

    Our recent PCI Compliance scan came back failed because the RED service uses RC4-SHA. This is also one of the issues that the scanning company (Trustwave, who is used by our credit card processor, FirstData) will not allow to be overridden. If this is…