• How to set up SOPHOS AP behind a RED10 RED20 RED50 RED60 device.

    After I set up a RED20, I plugged an AP into it, as I wanted to have an AP behind the RED20. I have it in Split-Tunnel Mode. The issue I had was that the AP would not show up in the list of new APs to authorize, on the UTM side. I read many many posts…

  • No local internet connection via Wifi on RED15W(standard/split) after UTM 9.500-9 upgrade on SG310

    Hallo, since our upgrade to UTM 9.500-9 last week Friday following problem occurs: - We use a Sophos SG310 now with UTM 9.500-9. Connected via RED are several branches in Europe and one branch in the US all with a Sophos RED15W in standard/split mode…

  • RE: RED15w Access Point not showing up as pending access point

    Hi Bob Thanks for welcoming me! I involved the Distributor's UTM-Support. Finally they gave up and involved the Sophos Support analyzing my UTM-Logs. Outcome: The WLAN-Configuration which I pushed to the pending AP of the RED15w at the first (and…

  • RE: RED15w Access Point not showing up as pending access point

    Hi Christian I've got exactly the same Issue/ Problem which you described. The only difference: If I delete the Red15w, connect it to another UTM (which changes the unlock code), delete it there and connect it to the first UTM again (which again changes…

  • RED 15Wi Setup Query - VOIP and subnets

    Hi Guys, I am setting up a new remote site office and will be provisioning a RED 15Wi at the location. We have an SG230 here at 'Head Office' which we've had for a year now - all working OK on this end! I understand the basic 'plug and play' config and…

  • RE: RED 15w - UTM says it's down, but RED is actually up and working fine

    We had the same problem with a RED15w and an SG210. After 3 replacements I requested a RED15 and an AP15 instead of a 4th 15w - Sophos did it with no questions asked. Have had zero problems after getting rid of the RED15w. I don't think the 15w is ready…

  • RED15w Access Point not showing up as pending access point

    Hi We use 8 RED15w for roadwarriors. We run the RED's in Standard/Unified mode, bridged to the LAN in the same IP Segment. Users behind the RED can connect to all resources in the LAN Segment, DHCP and DNS are working fine. But the only thing is…
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