• How to set up SOPHOS AP behind a RED10 RED20 RED50 RED60 device.

    After I set up a RED20, I plugged an AP into it, as I wanted to have an AP behind the RED20. I have it in Split-Tunnel Mode. The issue I had was that the AP would not show up in the list of new APs to authorize, on the UTM side. I read many many posts…
  • Connecting Red to new UTM Device

    Hello Community, We are trying to connect a RED 10 to a new UTM 9.509-3 I added it with all needed information and now i get this Error: Self: Failed to open Private Key error:0906D06C:PEM routines:PEM_read_bio:no start line error:140B0009:SSL routines…
  • red 10 (astaro) stop working but led are green, dead?

    Hi, I have a astaro red 10 (maybe rev1 manufactured in 2010). Yesterday it stop working. After a power off/on , i have (led): power : fix green system : fix green internet : led off tunnel : led off Lan 1 to 4 : fix green I use only wan…
  • RED on Static WAN Internet Outage

    Hi, I'm soon rolling out a bunch of RED 10s and have a question regarding the WAN setup and RED Fallback. In UTM9 WAN Settings for REDs you can setup a Static IP. I was wondering wether i can input a public IP or not (so i don't need a Router in…
  • RED connection drops packets larger than 1380 bytes

    Hi, one of our customers has the problem, that without RED tunnel comp. it is not possible to do ICMP larger than 1380bytes. When i activate compression the ICMP goes through - even with 9000bytes. i double checked everything, also went through…
  • RED 10 now working - Sytem blink red and Tunnel green

    Hi, I picked out an older RED 10 and plugged these in my external Network (in front of my utm, not behind) to test these bevor driving to my new remote office. The RED semes to be working but after a short time the System LED begin to blink red and…
  • Prevent "Standard/Unified" RED10 from accessing devices in local network

    Hello everyone, I just added a RED10 to our UTM9 and chose Standard/Unified mode as we need the remote office to be working via the local office's public IP address. However, the remote office's clients shall not be able to access devices such as…
  • Update Warning 9.411 if using RED 10 with static IP

    Be careful with the update to 9.411. The update kills the config of the RED10 with static IPs! The REDs will act as DHCP-device after rebooting/firmwareupdate. This update killed 3 devices with static IPs - I had to put it in a router with DHCP and…
  • RED Tunnel to specific branch site fails frequently

    Hello everybody, We have two branch offices that connect to our company network through RED 10 devices. Recently, one of these two has started experiencing problems where the tunnel will fail every couple of hours. Note that only of the offices…
  • RED and IP Address best practices?

    Hi All, Thanks for reading.. I'm new to working with a RED 50 and RED 10 both connected to a UTM9. Due to the way the different networks were constructed, they are as follows: UTM (local 192.168.8.4) -> RED 10 -> local IP 192.168.9.1 RED 50 -…
  • RED 10 install fails. Keeps rebooting?

    Followed instructions according to www.sophos.com/.../116573.aspx (Standard/Unified Mode). Connected RED10 to remote site, but I think it keeps rebooting. Power light stays on, 30 seconds later System light is on en 15 seconds later Internet light comes…
  • RED 10 v1 - cannot reset or connect to internet

    i have a RED 10 v1 from an older installation that we want to repurpose. We connected the RED on a seperate Router and according to the LED lights it requested an IP Adress via DHCP. The RED has been configured with ID and unlock code for the provisioning…