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Sophos RED 50

I'm having issues getting my new RED 50 device connected. I have the device set up in Sophos XG, but when I power it up It starts up with the RED ID > Network Setup > Try wan1 > Try Prov. Server > Try wan 2 then it shuts down and comes back up with the same message over and over again.

I saw another post about this issue, but it did not lead me to the right solution. Can anyone help with this issue?

Thanks



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