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After upgrading SG135 to FW 9.711-5 our RED 50 connection is lost.

Hello together,

after upgrading our SG135 from 9.705-5 to 9.711-5 our RED 50 connection is lost.
Status is ON but the Link is OFF. The RED 50 is trying to connect and then the device reboot.
Because I am really new to the Sophos UTMs I've no experience what to do.
So far I can see, there is no way to rollback the upgrades, so the only way is install
an old image on the UTM? Or is there a easier way?

Thanks and best Regards
Martin



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  • Hallo and welcome to the UTM Community!

    Thanks for being a good teammate and verifying the answer so that future participants will find an answer quickly to a similar question.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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