Hello,
we are investigating issues with our RED devices which are used in occasionally projects. They used to work a couple of months ago.
2022:07:27-13:44:40 xxxx-zrh-fw01 red_server[21472]: SELF: New connection from 178.197.221.139 with ID xxxx19055AA454B (cipher AES256-GCM-SHA384), rev1 2022:07:27-13:44:40 xxxx-zrh-fw01 red_server[21472]: xxxx9055AA454B: Device config was not yet uploaded with the current firmware version '1-501-bb7bd1013-b1551d2' 2022:07:27-13:44:40 xxxx-zrh-fw01 red_server[21472]: xxxx9055AA454B: Connection is refused as device config was not yet uploaded. 2022:07:27-13:44:40 xxxx-zrh-fw01 red_server[21472]: xxxx9055AA454B: Sending json message {"data":{},"type":"DEVICE_CONFIG_NOT_YET_UPLOADED_TO_PROV"} 2022:07:27-13:45:41 xxxx-zrh-fw01 red_server[21769]: SELF: Cannot do SSL handshake on socket accept from '10.20.5.108': SSL connect accept failed because of handshake problems 2022:07:27-13:45:41 xxxx-zrh-fw01 red_server[21770]: SELF: Cannot do SSL handshake on socket accept from '10.20.5.108': SSL connect accept failed because of handshake problems 2022:07:27-13:45:43 xxxx-zrh-fw01 red_server[21775]: SELF: New connection from 10.20.5.108 with ID A35019025674335 (cipher AES256-GCM-SHA384), rev1 2022:07:27-13:45:43 xxxx-zrh-fw01 red_server[21775]: xxxx9025674335: Device config was not yet uploaded with the current firmware version '1-501-bb7bd1013-b1551d2' 2022:07:27-13:45:43 xxxx-zrh-fw01 red_server[21775]: xxxx9025674335: Connection is refused as device config was not yet uploaded. 2022:07:27-13:45:43 xxxx-zrh-fw01 red_server[21775]: A35019025674335: Sending json message {"data":{},"type":"DEVICE_CONFIG_NOT_YET_UPLOADED_TO_PROV"}
The system is booting into system - router both green and go then to system (red flashing) - router (green) - internet (green flashing) and then starting with an earlier stage.
Thanks.
Hallo Bernd,
Assuming this is with just one RED, have you tried editing the server definition in the UTM and saving it?
Cheers - Bob
BAlfsonThere are connected 8 REDs all becoming unavailable.
I already got a hint regarding this from a colleague and changed the tunnel compression and back and saved the config.
This helped - Strangely.Thanks.
Bernd,
I think compression only speeds up the tunnel if the connection to the RED is not fast and the UTM has a very powerful CPU.