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REDs are disconnecting

Hello,

since 3-4 weeks we have trouble with our RED tunnels. They are disconnecting very often. We changed nothing. The only thing we´ve done is the newest firmware 9.705-3. The disconnects appear without disconnecting from the WAN interfaces.

Our setup is redundant. We have 7 locations, each with 2 RED tunnels to each location. Autofailover with OSPF. No problems until now.

Are there known problems with updates in relation to RED tunnels?

What is a good log to watch other than the RED log pingpong...

Thank you

Björn

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Top Replies

LuCar Toni over 3 years ago in reply to BjoernStoehr +1

Did you guys actually have proof, that the ISP is not messing around this time? tcpdumps of those connections would be helpful from both ends (if possible). As usual, such issues are hard to impossible…

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0 BjoernStoehr over 3 years ago

Hi everybody,

our case is closed with the information that a fix will be available in Q1 2021 for this problem. So we have to wait. As they know it is the known problem NUTM-12280.

Kind regards

Björn
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0 Admin Team over 3 years ago in reply to BjoernStoehr

Hi Björn,

there's a Pre-RPM for this issue. Since i got the info with Q1 2021 too, i escalated the problem. File name is ep-red-9.70-59.gc6d0285.i686.rpm.

Kind regards
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0 Admin Team over 3 years ago in reply to BjoernStoehr

Hi Björn,

there's a Pre-RPM for this issue. Since i got the info with Q1 2021 too, i escalated the problem. File name is ep-red-9.70-59.gc6d0285.i686.rpm.

Kind regards
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