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My RED-60 with WIFI access point is not showing up

https://community.sophos.com/utm-firewall/f/remote-ethernet-device-red/80178/red15w-access-point-not-showing-up-as-pending-access-point/306267?pi2349=2


exact same issue as here. I added everything fine the first time... Then once I accepted my Access point, it went "inactive". So I decided I'd delete it and re-add...well its not showing up in the pool of access points awaiting acceptance...How is this still an issue 4 years later??



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  • Hi Vince and welcome to the UTM Community!

    You're in NA, so go ahead and open a case with Sophos Support while working on this here.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Hi Vince and welcome to the UTM Community!

    You're in NA, so go ahead and open a case with Sophos Support while working on this here.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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