Multiple Red60 problems

RE: Multiple Red60 problems

Tim Bieda — Tue, 20 Oct 2020 09:35:18 GMT

Had a downtime again. No VLAN Issue. Guess i am kicking them out and moveover to small UTMs.

RE: Multiple Red60 problems

Tim Bieda — Fri, 16 Oct 2020 06:15:20 GMT

Hey Bob,

thanks. Had again a downtime yesterday. Maybe it was a wrong VLAN configuration on my switch, but i am still investigating. I will update this thread if i know anything new.

@H_Patel: Sorry i am not able to provide you the original sophos case numbers at the moment.

RE: Multiple Red60 problems

BAlfson — Thu, 15 Oct 2020 15:39:35 GMT

Hallo Tim,

The only issue I see in your RED configuration is the lack of a hostname/IP for the 2nd WAN connection. I don't understand how that might cause the units to die though. I would suggest that you get your reseller involved so that they also can rattle Sophos' tree on this issue.

Cheers - Bob
PS By the way, your English is great!

RE: Multiple Red60 problems

Tim Bieda — Wed, 14 Oct 2020 06:52:30 GMT

Hi H_Patel,

i dm'ed you the case.

RE: Multiple Red60 problems

FormerMember — Tue, 13 Oct 2020 20:12:38 GMT

Hi Tim Bieda,

Thank you for reaching out to the Community!

Could you please PM me the support case numbers that you have worked on the same issue for further investigation?

Thanks,