Unlock Code, Please (Sophos RED50)

RE: Unlock Code, Please (Sophos RED50)

emmosophos — Thu, 27 Aug 2020 20:05:04 GMT

Hello Satayu,

Thank you for contacting the Sophos Community.

As mentioned by Bob, you would need to provide ownership of the device.

I would recommend you to open a case with support and send the Company name to which this device is associated with. IF you bought this device from somebody else, then this person should have the RED unlock code.

Regards,

RE: Unlock Code, Please (Sophos RED50)

BAlfson — Thu, 27 Aug 2020 18:54:59 GMT

สวัสดี ครับ Satayu and welcome to the UTM Community!

It's difficult to get RED unlock codes because Sophos insists on knowing the device wasn't stolen. If this is a RED that you bought from someone, that person will need to give you the code. If they don't have it, but were the original purchaser, they should ask Sophos for the code.

Good luck!

Cheers - Bob

RE: Unlock Code, Please (Sophos RED50)

Satayu Suttiwiriyakul — Wed, 26 Aug 2020 12:02:12 GMT

ext.

If there is any progress regarding this case, please refer the mail to support@softdebut.com .

Thanks and best regards.