https://community.sophos.com/utm-firewall/f/remote-ethernet-device-red/121385/is-there-really-no-way-to-restore-a-bricked-red-50Dear all, One of our Red50 seems to be bricked due to the all known update issue....Is there really no way to bring a bricked one back to life ? jumper, usb setup, or a flash utility equal like the one which exist for the sophos ap&#39;s ? Thx anden-USTelligent Community 12https://community.sophos.com/thread/446640?ContentTypeID=1Wed, 09 Sep 2020 11:50:23 GMT4be5eb7d-caa4-4ff5-8e60-8f9463545a35:e6edd27d-3997-43ad-9f50-3da3de673966mfpck<p>Hi,</p> <p>&nbsp;</p> <p>OK. thx. and we already did the RMA...</p> <p>&nbsp;</p> <p>But I would like to not waste the old bricked one so I am trying to figure out which hardware underlies the RED 50 (Mainboard, CPU TYPE, which bios, etc.) !?</p> <p>If somebody has infos I would <span>appreciate</span></p> <p>&nbsp;</p> <p>Thx &amp; Best !</p><div style="clear:both;"></div>https://community.sophos.com/thread/441251?ContentTypeID=1Thu, 18 Jun 2020 23:45:11 GMT4be5eb7d-caa4-4ff5-8e60-8f9463545a35:89abb206-aa17-4bca-9b9c-cc0dc318e9daemmosophos<p>Hello m f2,</p> <p>Thank you for contacting the Sophos Community.</p> <p>Unfortunately, at the moment there is no supported method of restoring RED devices.&nbsp;</p> <p>Please create a Support Case to RMA the device and send me the Case ID so I can help expedited.&nbsp;</p> <p>Regards,</p><div style="clear:both;"></div>