How to Flash a RED 50 rev1

Question

Hello everyone, 
 I would like to know how I can flash/recover a RED 50. 
 I found a post about a recovery tool for Reds/ APs but it's only for the Red 10 rev.2/3 and the software couldn't find my Red. 
 Link: https://community.sophos.com/kb/en-us/118843 
 
 So I hope someone can help me 
 
 Thanks 
 Niko

garth1138 · Answer

We had a RED50 Rev1 that 'bricked' with the 9.601 update. There was nothing we could do to re-flash the firmware. We created a USB stick according to the listed procedure but the RED50 would not even access the USB stick from either USB port on the device. The indicator light on the USB stick never even illuminated. 
 The unified firmware bug will brick a RED50 completely. Useless POS after that. Get an RMA and have it replaced. Then follow the advice on the other thread and make sure to not use the unified firmware by setting CC SET RED USE_UNIFIED_FIRMWARE flag =0 from the command line of your UTM. Note that the flag is not persistent for future updates and the RED(s) will need to be disabled before a further update, then the flag needs to be set =0 again then re-enable the RED(s).

garth1138 · Answer

Hi ignitor, 
 According to this post by BAlfson from the thread referenced above, yes, that is correct: 
 BAlfson said: 
 I just got this from Sophos Support: 
 1. Are any other REDs in danger of being bricked, or is it just the RED 50? - So far we have only seen RED 50 but this doesn't rule out RED 15 2. In High Availability, does use_unified_firmware need to be set to 0 on all nodes? - No it would replicate the command 3. Instead of physically unplugging REDs, would it suffice to disable the RED server objects in WebAdmin before applying the Up2Date and then enable them after 9.604 has had use_unified_firmware set to 0? - In theory yes if you disable the service in the UTM or turn off the RED devices, then they won't be able to get the Firmware Update, so they won't be able to contact the server, and once you re-enable the services they will not search for a new firmware update 
 Cheers - Bob

Garth

Niko Werwai · Answer

Hi Bob, 
 
 thanks for your answer but my Buddy has already reported the red, so it's not nessasary anymore. 
 But thanks a lot ! 
 
 Niko