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spotify - app only offline mode, webplayer no music

Good Morning, Afternoon, Evening or Night

I tried to allow spotify, but it's not working yet. Maybe someone could point me in the right direction?

I tried the windows application as well as the web player. I can log in. The webplayer shows me my music but when I press play nothing happens. No error message nothing. In the windows application I get at least a warning that I am offline (code 4).

I made a firewall rule which allows traffic on port 4070 according to this spotify-community post and I skipped SSL scanning for the following URLs (recommended in a blog post):

^https?://[A-Za-z0-9.-]spotify.com/

^https?://([A-Za-z0-9.-].)?spotify.com/

^https?://194.68..:*

^https?://193.182..:*

^https?://193.235..:*

^https?://78.31.8.:*

^https?://78.31.12.:*

^https://193.235.232.103/

Anything else I could try?



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Parents
  • So, the issue was RegEx. After consulting this article, I figured out how to write it correctly (I suppose, I'd be very thankful if someone could confirm that this RegEx works as supposed to and doesn't allow to much!).

    Port 4070 hasn't to be opened for the web player of Spotify, only for the app. Streaming works with just SSL-check skipping for the following addresses:

    ^https?://([A-Za-z0-9.-]*\.)?spotify\.com/
    ^https?://78\.31\.8\.[0-9][0-9][0-9]
    ^https?://193\.182\.8\.[0-9][0-9][0-9]
    ^https?://194\.68\.28\.[0-9][0-9][0-9]

Reply
  • So, the issue was RegEx. After consulting this article, I figured out how to write it correctly (I suppose, I'd be very thankful if someone could confirm that this RegEx works as supposed to and doesn't allow to much!).

    Port 4070 hasn't to be opened for the web player of Spotify, only for the app. Streaming works with just SSL-check skipping for the following addresses:

    ^https?://([A-Za-z0-9.-]*\.)?spotify\.com/
    ^https?://78\.31\.8\.[0-9][0-9][0-9]
    ^https?://193\.182\.8\.[0-9][0-9][0-9]
    ^https?://194\.68\.28\.[0-9][0-9][0-9]

Children
  • I would have said:

    ^https?://[A-Za-z0-9.-]*spotify\.com/
    ^https?://78\.31\.8\.
    ^https?://193\.182\.8\.
    ^https?://194\.68\.28\.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Spotify ips:
    78.31.8.0/21
    193.182.8.0/21
    194.68.28.0/22
    from Here. approved here.

    I use this pattern for SSL-check skipping:
    ^https?://([A-Za-z0-9.-]*\.)?spotify\.com/
    ^https?://([A-Za-z0-9.-]*\.)?scdn\.co/ (because spotify is just the "referer")
    ^https?://78\.31\.([8-9]{1})\.([0-9]{1,3})
    ^https?://78\.31\.1([0-5]{1})\.([0-9]{1,3})
    ^https?://193\.182\.([8-9]{1})\.([0-9]{1,3})
    ^https?://193\.182\.1([0-5]{1})\.([0-9]{1,3})
    ^https?://194\.68\.2([8-9]{1})\.([0-9]{1,3})
    ^https?://194\.68\.3([0-1]{1})\.([0-9]{1,3})

    Works fine, so far...