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unable to connect to SUM4.

William Warren
I actually had this issue popup using ACC3.  My Sophos v9 is dropping 4433(which is the acc protocol) by default even though i have it set to be open.  Sophos 9 will simply not allow that port tob e open and it'sd a bit frustrating..[:)]


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  • 0
    I just encountered this exact problem,
    My solutions was actually stupidly easy but also easily missed.
    My external Firewalls are connecting to the SUM4 via a DNS Host defenition. this defenition in turn was set to use the wrong external interface.
    A few easy clicks changed that for me.
    Definitions & Users > Network Definitions > Look for the SUM Host in question > Edit > Advanced > Interface.

    I hope this helps
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  • 0
    I just encountered this exact problem,
    My solutions was actually stupidly easy but also easily missed.
    My external Firewalls are connecting to the SUM4 via a DNS Host defenition. this defenition in turn was set to use the wrong external interface.
    A few easy clicks changed that for me.
    Definitions & Users > Network Definitions > Look for the SUM Host in question > Edit > Advanced > Interface.

    I hope this helps
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