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unable to connect to SUM4.

William Warren
I actually had this issue popup using ACC3.  My Sophos v9 is dropping 4433(which is the acc protocol) by default even though i have it set to be open.  Sophos 9 will simply not allow that port tob e open and it'sd a bit frustrating..[:)]


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  • 0
    ok i've verified that it is sum4 not looking for the acc protocol on any port i give it..any ideas?

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

  • 0 in reply to William Warren
    Check your NAT / packet filter rules, works fine here.

    Make sure you have SUM configured to allow access from the hosts that are connecting to it; I find folks forget about this setting sometimes.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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  • 0 in reply to William Warren
    Check your NAT / packet filter rules, works fine here.

    Make sure you have SUM configured to allow access from the hosts that are connecting to it; I find folks forget about this setting sometimes.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Children
  • 0 in reply to BrucekConvergent
    Check your NAT / packet filter rules, works fine here.

    Make sure you have SUM configured to allow access from the hosts that are connecting to it; I find folks forget about this setting sometimes.


    the interesting thing is my rule hasn't changed in years:
    DNAT
    Traffic selector: Any → Astaro Command Center (ACC) → External (WAN) (Address)
    Destination translation: ACC
    Automatic Firewall rule:
    Initial packets are logged:
    the port def for the Astaro Command Center is 4433.

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

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