Per this post, Sophos uses Maxmind for IP Geolocation. Is this still true?
I ask because Maxmind reports literotica.com as being in the US:
but UTM says otherwise:
Sophos UTM: Decommissioning of obsolete URL categorization services CFFS. Click here for important info.
Per this post, Sophos uses Maxmind for IP Geolocation. Is this still true?
I ask because Maxmind reports literotica.com as being in the US:
but UTM says otherwise:
Hello,
Good day and thanks for reaching out to Sophos Community
Yes, UTM/SFOS uses Maxmind for Geolocation, You may submit change request here and it will also be reflected on the FWs
https://www.maxmind.com/en/geoip-data-correction-request#correcting-a-few-ips
Many thanks for your time and patience and thank you for choosing Sophos.
Cheers,
Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
I'm not asking how to change Maxmind's determination - because it appears to be correct:
I'm asking why Maxmind says United States and UTM says Uzbekistan.
Hey busthead ,
Yes on UTM it shows the following:
geoiplookup 216.150.64.0
GeoIP Country Edition: UZ, Uzbekistan
For which you can submit the request here - https://support.maxmind.com/hc/en-us/requests/new
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
A reverse DNS lookup on 216.150.64.0 returns 216-150-64-0-block.reverse.ezzi.net not literotica[.]com.
Where is the 216.150.64.0 address coming from?
A nslookup from my UTM command line yields the correct addresses (in the US):
216.150.64.0 is not what's being blocked:
/var/log/http/2023/06/http-2023-06-21.log.gz:2023:06:21-22:04:45 Hillary-1 httpproxy[60070]: id="0067" severity="info" sys="SecureWeb" sub="http" name="web request blocked, connection to forbidden country" action="block" method="CONNECT" srcip="192.168.0.126" dstip="216.150.65.200" user="" group="" ad_domain="" statuscode="403" cached="0" profile="REF_HttProContaNULLNetwo2 (Deckernet)" filteraction="REF_DefaultHTTPCFFAction (Default Filter Action)" size="0" request="0x7f60d330cc00" url="">www.literotica[.]com/" referer="" error="" authtime="0" dnstime="3" aptptime="154" cattime="0" avscantime="0" fullreqtime="225340" device="0" auth="0" ua="" exceptions="" overridecategory="1" overridereputation="1" category="112" reputation="trusted" categoryname="Entertainment" country="Uzbekistan"
/var/log/http.log:2023:06:22-08:24:46 Hillary-1 httpproxy[60070]: id="0067" severity="info" sys="SecureWeb" sub="http" name="web request blocked, connection to forbidden country" action="block" method="CONNECT" srcip="192.168.0.220" dstip="216.150.65.190" user="" group="" ad_domain="" statuscode="403" cached="0" profile="REF_HttProContaNULLNetwo3 (NULL's Devices)" filteraction="REF_HttCffNULLConteFilte (Allow All Filter Action)" size="3280" request="0x2f84000" url="">www.literotica.com/" referer="" error="" authtime="0" dnstime="102595" aptptime="124" cattime="0" avscantime="0" fullreqtime="378884" device="0" auth="0" ua="" exceptions="" overridecategory="1" overridereputation="1" category="112" reputation="trusted" categoryname="Entertainment" country="Uzbekistan"
How do I force UTM to resync it's Maxmind database?
Hey busthead ,
I also noticed this is categorized under pornography !
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
The default category of literotica.com is not relevant to this issue. The site is being blocked due to "connection to forbidden country"
How do I force UTM to resync its Maxmind database?
Hey busthead , I did try raising the support ticket with the maxminds - 352710, but it seems they have still not updated !
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hey busthead ,
This has been resolved with the Maxminds team now:
geoiplookup 216.150.65.190
GeoIP Country Edition: US, United States
geoiplookup 216.150.65.200
GeoIP Country Edition: US, United States
geoiplookup 216.150.65.0
GeoIP Country Edition: US, United States
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Thank you.
Same issue is back again...
Hey busthead I have raised the request with the maxmind database, will update here, once they have rectified the issue !
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hey busthead ,
This is rectified and I have verified, cheers.
vivek-utm:/home/login #geoiplookup 216.150.65.200
GeoIP Country Edition: US, United States
vivek-utm:/home/login # geoiplookup 216.150.65.0
GeoIP Country Edition: US, United States
vivek-utm:/home/login # geoiplookup 216.150.65.190
GeoIP Country Edition: US, United States
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hey busthead ,
This is rectified and I have verified, cheers.
vivek-utm:/home/login #geoiplookup 216.150.65.200
GeoIP Country Edition: US, United States
vivek-utm:/home/login # geoiplookup 216.150.65.0
GeoIP Country Edition: US, United States
vivek-utm:/home/login # geoiplookup 216.150.65.190
GeoIP Country Edition: US, United States
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.