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I get timeout by using Openstreetmap / Virtualearth from the application. What can i do?

Hi everybody,

i get an timeout when i using openstreetmap / virtualearth through the web protection (proxy). Then i cant get some maps (when i zoom in or out).

I receive the error message: Timeout from Server.

This issue is only when the request pass the proxy server. On simple Internet access everything is running fine and fast. An exception with condition "from these host" is set to any, without success.

What can i do?

Thank you and best regards

Michael



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  • Hallo Michael and welcome to the UTM Community!

    First, start the Web Filtering Live Log.  Copy here the lines from the log when you get this error.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Hallo Michael and welcome to the UTM Community!

    First, start the Web Filtering Live Log.  Copy here the lines from the log when you get this error.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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